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American Red Cross · 1 day ago

Blood Collections Team Lead (Fixed Site)

Huntsville, AL

Full-time

Onsite

Entry, Mid Level

$23.46/hr - $23.46/hr

1+ years exp

American Red Cross is the world's largest humanitarian network, and they are seeking a Blood Collections Team Lead to support their Fixed Site operations. In this role, you will utilize your leadership and healthcare/customer service skills to coach and mentor blood collection staff while performing phlebotomy duties at the donor center.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Lead the team and drive for results through excellent customer service

Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization

Work as a lead/charge at donor center when instructed and conduct phlebotomy

Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements

Qualification

PhlebotomyLeadership experienceCustomer serviceEffective communicationBasic computer skillsPublic relationsManual dexterity

Required

Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required

Minimum of 1 year leadership experience in environments with public interaction is required

Customer service experience, effective verbal communication and public relations skills are required

A current valid driver's license and a good driving record may be required

LPN or equivalent experience required. Equivalent experience may encompass needlesticks, phlebotomy, and other relevant medical responsibilities

Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required

Basic computer skills are required. Must be proficient with Microsoft office applications