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Edrington · 1 week ago

Private Client Relationship Manager

New York, NY

Full-time

Hybrid

Mid, Senior Level

$105K/yr - $130K/yr

Edrington is a company dedicated to crafting exceptional ultra-premium spirit brands, including The Macallan and others. They are seeking a Private Client Relationship Manager to enhance client experiences and build long-term relationships with their most valued clients.

Wine And Spirits

Work & Life Balance

Responsibilities

Collaborate with the PCRM team, Advocacy Team, and Brand Team, to build, develop, and deliver the UHNWI recruitment, engagement, and retention strategy, creating opportunities to establish network and build rapport with potential clients for recruitment

Organize and execute the annual series of event per programme schedule to recruit, retain and engage with a focus on UHNWI in building transaction, advocacy, and relation value

Identify and recruit new Private clients into the programme and build trusted relationships with the most beloved brand fans

Be a product and category expert with full range expression education, education on history of The Macallan and new release narratives

Propose and plan together with the brand team and commercial team direct private consumer programmes, relationship building, events, personal PR, network, product launches and events

Continuously work within the sales operations framework and financial model/ margin structure managing all DTC sales operations

Qualification

Relationship managementClient experienceLuxury brand experienceCommunication skillsCommercial awarenessInterpersonal skillsStrategic mindset

Required

Strong background in relationship management

Passion for delivering exceptional client experiences

Excellent communication and interpersonal skills

Ability to build trust and long-term connections

Experience in luxury brands, hospitality, or premium client services

Track record of driving engagement and loyalty

Strategic mindset

Commercial awareness

Confidence to collaborate across teams

Understanding of what it takes to create meaningful relationships with high-value clients

Benefits

25 days of Vacation Time - including Holiday Break from December 25th through 31st

Sick Leave Days and Company Holidays

Health Insurance with Premiums fully paid by Edrington for Employees and Dependents

401(k) Retirement Plan with Company Match

Life Insurance and Disability Plans

Pre-Tax Benefits

Fitness Reimbursement Program & Tuition Reimbursement Program

24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing

Embrace work-life harmony with 50:50 hybrid working, 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

Experience our exceptional brands with a generous annual product allowance and through Company Events