*Customer Service Rep - Aquatics (Seasonal) HIRING EVENT jobs in United States
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NEOGOV · 1 day ago

*Customer Service Rep - Aquatics (Seasonal) HIRING EVENT

positionTX 75069, TX
timeFull-time
remoteOnsite
seniorityEntry Level
money$12.94/hr - $12.94/hr
date2+ years exp

The City of McKinney Parks & Recreation Department is hosting a hiring event for the Customer Service Rep - Aquatics position. The role involves providing quality customer service, assisting with registration and facility operations, and ensuring a positive experience for the public.

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H1B Sponsor Likelynote

Responsibilities

Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service
Maintains friendly customer service in all situations
Performs and assists with computerized registration, correspondence, public relations, record keeping and reports
Answers telephones, provides information, and conducts facility tours
Adheres to assigned work schedules as assigned
Maintains inventory of supplies and equipment
Assists with programming, special events and rentals
Promotes facilities, programs and services when in contact with Members and Guests
Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney
Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc
Resolve customer questions/complaints
Maintains a balanced cash drawer at each shift
Arrive to work every day, on time as scheduled
Operate standard office equipment
Demonstrate a collaborative and flexible style and ability to work under time pressure
Perform other duties as assigned or directed

Qualification

Customer service experienceCash handling skillsCPR/AED/First Aid certifiedMicrosoft OfficeEffective communicationTeamworkProblem-solvingFlexibilityAdaptability

Required

High School diploma or GED equivalent required
Must have a minimum of 2 years customer service experience
Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc)
Must have cash handling skills, and ability to manage a register
CPR/AED/First Aid certified (or obtain within 30 days of employment)
Must pass a drug screen and background check
Must have Class C Texas Driver's License

Benefits

Mental Health Care through Employee Assistance Program (EAP)

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase