IT Support Specialist jobs in United States
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EPC Power Corp. ยท 1 day ago

IT Support Specialist

positionSimpsonville, SC
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

EPC Power Corp. is seeking an IT Support Specialist to provide primary technical support to end users, resolving hardware, software, and peripheral issues. This role involves a mix of Tier 1 and Tier 2 support, ensuring the IT infrastructure runs smoothly through troubleshooting and maintaining system operations.

EnergyEnergy Management
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H1B Sponsor Likelynote

Responsibilities

Provide front-line technical support to end users in-person or using remote tools
Diagnose and troubleshoot hardware, software, and basic network related issues
Install, configure, and maintain computer systems, applications, and peripherals
Support user onboarding/offboarding, including workstation setup and account provisioning and de-provisioning
Perform routine system checks to ensure uptime and performance
Track and manage IT inventory; assist with making purchase requests for IT related items
Coordinate hardware repairs and service requests with vendors as needed
Document support requests and resolutions according to company standards
Identify recurring issues and contribute to documentation and process improvements

Qualification

Microsoft 365Windows 10/11Networking conceptsCompTIA A+CompTIA Network+CompTIA Security+Remote support toolsTicketing systemsProblem-solvingCommunication skills

Required

Associate degree in Computer Science, Information Technology, or related field
Minimum of 2 years in an IT support or help desk role, or an equivalent combination of education and experience
Proficiency with Microsoft 365, Windows 10/11, and common desktop software
Basic knowledge of Microsoft Azure AD, Google Workspace, and AWS is a plus
Understanding of networking concepts and security best practices
Experience with ticketing systems and remote support tools
Strong analytical and problem-solving abilities
Excellent communication and interpersonal skills
Ability to prioritize tasks, work independently, and collaborate effectively in a team environment

Preferred

CompTIA A+, Network+, Security+ Preferred
Microsoft 365 Certified: Modern Desktop Administrator Associate Preferred

Benefits

401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Employee Assistance Program
Flexible Spending Account
Life Insurance
Paid Time Off
Tuition Reimbursement

Company

EPC Power Corp.

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EPC Power creates innovative power conversion products that are stable, powerful and smaller than you ever thought possible.
dateFounded in 2010
location
Poway, California, USA
people-size201-500 employees
web-link
https://www.epcpower.com

H1B Sponsorship

EPC Power Corp. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
2020 (2)

Funding

Current Stage
Growth Stage

Leadership Team

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Jim Fusaro
Chief Executive Officer
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Recent News

PR Newswire
EPC Power Corp. and ON.energy Partner to Advance the Next Generation of Grid-Safe AI Infrastructure
2025-11-14
PR Newswire
EPC Power Launches Power Systems for AI Data Centers
2025-10-16
Morningstar
EPC Power names Jim Fusaro as CEO
2024-04-24
Company data provided by crunchbase