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Perdue Brandon Fielder Collins & Mott, LLP · 2 weeks ago

Call Center Representative

Houston,TX,US

Full-time

Onsite

New Grad, Entry Level

$16/hr - $16/hr

Perdue Brandon Fielder Collins & Mott, LLP is one of the oldest and largest law firms in Texas focused on government collection matters. They are seeking full-time Call Center Representatives to provide superb customer service by handling incoming and outgoing calls and researching accounts for contact information.

ConsultingFunding PlatformLaw Enforcement

Responsibilities

Provide superb customer service as the first point of contact for the company

Handle incoming and outgoing calls throughout the day

Research accounts to determine contact information for individuals and businesses

Document all actions taken on accounts utilizing computer-based systems

Contribute to company-wide goals by meeting weekly and monthly production objectives

Qualification

Customer service experienceMicrosoft Office proficiencyAttention to detailVerbal communication skillsMultitaskingTeamworkOrganizational skills

Required

High school diploma or equivalent

Previous office experience

Proficiency in Microsoft Office

Punctual and dependable

Ability to work well in a team environment

Strong written and verbal communication skills

Enjoy talking on the phone and understand good phone etiquette

Attentive to detail

Organized and able to meet deadlines

Ability to work under pressure and prioritize tasks

Ability to effectively multitask

Preferred

Customer service experience

Experience in a law office, collections environment, or tax office

Benefits

Medical

Vision

Dental

Paid life insurance

Paid long-term disability

Short-term disability

A generous paid time off (PTO) policy

Paid holidays

An HSA

An annual bonus

401k matching

Room for growth

Company

Perdue Brandon Fielder Collins & Mott, LLP

Perdue Brandon Fielder Collins & Mott‚ LLP is a law firm focused on providing government agencies delinquent collections services, school funding services and appraisal district representation.

Founded in 1970