Call Center Representative jobs in United States
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Perdue Brandon Fielder Collins & Mott, LLP · 2 weeks ago

Call Center Representative

positionHouston,TX,US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16/hr - $16/hr

Perdue Brandon Fielder Collins & Mott, LLP is one of the oldest and largest law firms in Texas focused on government collection matters. They are seeking full-time Call Center Representatives to provide superb customer service by handling incoming and outgoing calls and researching accounts for contact information.

ConsultingFunding PlatformLaw Enforcement

Responsibilities

Provide superb customer service as the first point of contact for the company
Handle incoming and outgoing calls throughout the day
Research accounts to determine contact information for individuals and businesses
Document all actions taken on accounts utilizing computer-based systems
Contribute to company-wide goals by meeting weekly and monthly production objectives

Qualification

Customer service experienceMicrosoft Office proficiencyAttention to detailVerbal communication skillsMultitaskingTeamworkOrganizational skills

Required

High school diploma or equivalent
Previous office experience
Proficiency in Microsoft Office
Punctual and dependable
Ability to work well in a team environment
Strong written and verbal communication skills
Enjoy talking on the phone and understand good phone etiquette
Attentive to detail
Organized and able to meet deadlines
Ability to work under pressure and prioritize tasks
Ability to effectively multitask

Preferred

Customer service experience
Experience in a law office, collections environment, or tax office

Benefits

Medical
Vision
Dental
Paid life insurance
Paid long-term disability
Short-term disability
A generous paid time off (PTO) policy
Paid holidays
An HSA
An annual bonus
401k matching
Room for growth

Company

Perdue Brandon Fielder Collins & Mott, LLP

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Perdue Brandon Fielder Collins & Mott‚ LLP is a law firm focused on providing government agencies delinquent collections services, school funding services and appraisal district representation.
dateFounded in 1970
location
Amarillo, Texas, USA
people-size201-500 employees
web-link
https://www.pbfcm.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Alison Davis Callison
Partner
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Bill Pinkham
Partner
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Recent News

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Former FBI Chief Charles Dayoub Joins The Willis Law Group’s Domestic and International Fraud Team
2025-01-28
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