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Raymond James · 1 day ago

Manager, Account Opening Team | New Advisor Transitions | St. Petersburg, FL

St. Petersburg, FL

Full-time

Hybrid

Mid, Senior Level

6+ years exp

Raymond James is a financial services firm, and they are seeking a Manager for their Account Opening Team. This role involves leading the team responsible for advisor onboarding, ensuring timely and accurate account creation, and driving process improvements in a fast-paced environment.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

Responsibilities

Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both)

Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators (KPIs); develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets

Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals

Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives

Manage day-to-day service operations, developing and/or delivering a plan and outcomes for a service operations area with guidance from senior colleagues

Develop medium- or long-term work schedules that enable the organization to achieve its business goals. Involves coordinating across multiple teams

Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues

Develop procedures and interpret and apply policy for area of expertise to achieve specified outputs, or advise the wider business on application of policy, then monitor implementation of those procedures within the organization

Recommend changes to policies, processes, standards, and practices that would improve operational support

Develop and/or deliver a plan for significant aspects of internal communications with guidance from senior colleagues

Develop and/or deliver a contingency plan for significant aspects of the risk management and/or risk control processes

Develop and/or deliver budget plans with guidance from senior colleagues

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential

Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct

Qualification

SmartsheetsData analysisProject managementRisk managementStrategic planningPolicy interpretationContinuous improvementTeam leadershipCustomer serviceCommunication skillsNegotiation skills

Required

High School (HS) (Required)

General Experience - 6 to 10 years

Manager Experience - 3 to 6 years

SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied

Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination