PenFed Credit Union · 1 day ago
Lead Business Controls Analyst
San Antonio, TX
Full-time
Hybrid
Senior Level
5+ years expPenFed Credit Union is a strong financial institution with a focus on serving its members. They are seeking a Lead Business Controls Analyst to support adherence to regulatory and quality requirements in the Mortgage business units, managing essential controls functions and implementing solutions aligned with strategic goals.
BankingCreditFinanceFinancial ServicesLending
Responsibilities
Monitor adherence to mortgage regulations including Federal and State as well as NCUA, CFPB regulations, and secondary marketing requirements
Collaborate with business areas and Three Lines of Defense with identifying issues, developing action plans, and executing action plans from issues that surface within internal or external audits
Provide support with third party investor reviews, audits and set up within systems
Assist with responses to audits from internal or external auditors. Facilitate action plan development related to audits from internal and external auditors
Provide system and operations recommendations related to business controls to promote continuous improvement of audit and compliance posture within mortgage business
Engage with Compliance and other departments within the credit union to deliver on action plans and requests
Provide support and integration of updates to Mortgage related policies and procedures and establish change management processes to keep policies and procedures current
Monitor quality of business areas through vendors, quality assurance routines and control reporting to identify risk trends and opportunities
Coordinate with business area, vendor management and vendors to monitor quality oversight of servicing vendors
Engage in disaster planning updates, testing and responsiveness for the mortgage business
Engage in testing coordination support and maintain updates for Business Continuity activities
Maintain expert knowledge of mortgage industry and recommends changes to benefit the credit union, members and staff
Monitor and tracking business process controls for mitigation of risks outside of risk appetite for the business
Actively engage in continual departmental process improvement
Establish and maintain expert knowledge of key business processes within the assigned mortgage business unit
Responsible for the documentation, ownership and communication of key business processes and issues resolution
Identify opportunities and lead implementation of business solutions to meet business needs
Create and maintain department process workflows and procedure framework
Responsible for business requirements to assist with the development of in-line controls to decrease the incidence of non-compliance
Acts as a subject matter expert to assure processes are compliant with investor and regulatory guidelines
Qualification
Required
Bachelor's Degree in Business or a related field is required
Minimum of five (5) years of progressively responsible experience in mortgages controls, risk, or real estate loans (origination, processing, closing and funding) is required
Strong analytical skills and problem-solving skills
Proven ability to work in a fast-paced environment
Proven ability to balance multiple priorities, adapt to constantly changing business environment, work independently, drive projects to completion, and meet deadlines in a fast-paced environment
Demonstrate abilities in problem-solving and analysis identifies issues, analyzes information to assess root cause and relationships, risks, and potential risk responses. Proven ability to synthesize complex data into concise recommendations and reports to senior management
Preferred
Certifications in project management, risk management, and auditing are helpful
Benefits
Comprehensive health, dental, and vision plans
Paid time off
Paid parental leave
Care support
Fitness center access
401(k) match
Employee loan discounts
Fully paid life and disability coverage
Education assistance
Community involvement
Volunteer opportunities
Company
PenFed Credit Union
PenFed Credit Union offers banking services, loans, mortgages, and credit cards to individuals and small businesses.
1001-5000 employees
H1B Sponsorship
PenFed Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (10)
2022 (21)
2021 (12)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$845.89M2025-09-22Debt Financing· $398.49M
2024-08-29Debt Financing· $447.4M
Leadership Team
Sarah Heintzman
Executive Vice President, CFO
Andrea McCarren
Senior Vice President & Chief Content Officer, PenFed Digital
Recent News
The Virginian-Pilot
2025-11-05
Company data provided by crunchbase