Southeast Medical Group · 1 day ago
Practice Manager
Southeast Medical Group is seeking a Practice Manager to oversee the daily operations of small to medium-sized clinic practices. This role involves supervising staff, ensuring compliance with patient care quality standards, and managing clinic operations efficiently.
Health CareMedical
Responsibilities
Oversight of the planning, organization and direction of clinic operations
Position requires to be onsite during operational hours; this is a direct leadership role and critical to the operational success of the operations of practice
Provides supervision, development and mentoring, evaluation and management of clinic supervisory staff
Monitors compliance of all clinic metrics (Customer Service, Membership, Retention, etc)
Assists in the preparation, implementation and adherence to clinic budgets
Ensures region is well promoted and properly represented through marketing and community relations
Provides continual process improvement including all clinic processes and/or services
Supervises assigned personnel to ensure quality patient care, including forms and procedures as required
Monitors clinic workflow and schedule to ensure productivity standards are met
Administers clinic policies and procedures in a consistent and timely manner
Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff
Ensures that office space, supplies, assistance are provided and maintained appropriately for medical staff and patient care
Works with senior management to ensure operations and relations are effective
Attends required meetings and participates in committees as requested
Ensures personnel forms and/or records are kept updated and submitted to other departments in a timely manner
Ensures that offices for new and incoming providers are ready and equipped
Collects clinic performance and quality metrics and produces reports for management
Orders office and medical supplies and ensures sufficient quantities are maintained at all times
Assists in budget preparation and adherence
Performs all other related duties as assigned
Qualification
Required
Associate's Degree required. Bachelor's Degree preferred, or a minimum of 3 years of demonstrated management experience in a healthcare setting
Familiar with fiscal and human resource management practices
Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc
Skill in gathering, analyzing and interpreting information
Familiar with fiscal management and human resource management practices
Proficiency with computer systems, programs and applications
Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc
Ability to apply principles to solve everyday problems in a variety of situations
Knowledge of fiscal management and human resource management techniques
Knowledge of office management techniques and practices
Skill in written and verbal communication
Ability to exercise initiative, problem solving, decision-making
Ability to establish priorities and coordinate work activities
Good communication and customer service skills
Ability to lift up to 50 pounds
Ability to push or pull heavy objects using up to 50 pounds of force
Ability to sit for extended periods of time
Ability to stand for extended periods of time
Ability to use fine motor skills to operate office equipment and/or machinery
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving
Ability to travel to multiple locations to support business needs as required
Preferred
Five or more years of clinical supervisory experience
Bilingual (English/Spanish) fluency preferred