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NEOGOV · 2 days ago

Social Work Program Manager (Adult Services)

Monroe, NC

Full-time

Onsite

Mid, Senior Level

$94K/yr - $142K/yr

4+ years exp

NEOGOV is seeking a Social Work Program Manager for Adult Services within Union County. This role involves providing program management and supervision for social work programs, ensuring effective service delivery and collaboration with community partners.

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Responsibilities

Establishes goals and suggests priorities for subordinate staff to ensure that work plans are consistent with the annual plan

Provides input into agency planning through periodic reports and meetings

Consults with subordinate supervisors on issues that impact on program goals, objectives, policies and the delivery of services

Supports collaboration with service providers, foster parents, and other child placing agencies to ensure the highest quality of services is provided to the children who are served

Responsible for modifying or changing work assignments to maintain a balanced workload among subordinate staff

Compiles data in order to evaluate and monitor an administrative budget

Provide on-the-job training for staff and make arrangements for staff to receive formal training when offered

Ensures that policies and standards are followed and explains and implements changes when necessary or to meet client needs

Monitors the work of subordinate staff through the review of reports, cases, conferences and informal discussions

Resolves informal complaints, problems and grievances

Issues initial oral and written warnings for disciplinary actions

Responsible for performance evaluations, approving leave requests and making promotion recommendations

Interviews applicants for positions supervised and make recommendations to higher level management or hiring decisions

Performs other related duties as assigned

Makes referrals to local law enforcement, District Attorney, Division of Child Development and Early Education, and Aftercare and Prevention

Provides testimony in court on related CPS cases or cases subordinate staff are responsible for as necessary

Provides updated information about Child Protective Services to people in need or seeking services

Makes changes in work procedures to meet program demands and presents recommendations to management on issues which impact on programmatic goals, objectives and policies

Manages a small unit budget necessary for staff administrative expenditures

Provides on-the-job training for staff and makes arrangements for staff to receive formal training when offered

Ensures that policies, rules and regulations are followed, and explains and implements changes when necessary

Monitors the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies

Discusses problems with staff and issues initial oral warnings for disciplinary action

Supervises Adult Services social workers and administrative support staff responsible for the delivery of intensive social work service to clients and their families who have serious and complicated social, economic, emotional or mental problems

Has working knowledge of social work principles, techniques, practices, and will follow the rules and regulations set forth by the NC Division of Aging and Adult Services along with NC Adult Care Licensure Section

Monitors the work of social work staff by reviewing case narratives, annual assessments, quarterly reviews, guardianship status reports, monthly adult care home monitoring’s, facility complaint investigations, operational standards and established policies

Participates in client interviews to determine if abuse, self-neglect, caretaker neglect or exploitation is occurring

Assesses all calls, letters, or office interviews that may require Adult Protective Services (APS) and/or Guardianship screening

Maintains frequent contacts with DSS Attorney concerning Adult Protective Services and Guardianship court hearings

Utilizes the Structured Intake Tool to screen Adult Protective Services Reports

Provides social work guidance to ensure the safety, well-being and protection of guardianship cases are maintained

Completes referrals to local law enforcement, District Attorney, Division of Health Service Regulation Complaint Intake Unit, Veteran Services and any other appropriate referral as needed

Evaluates Adult Services state policies in order to ensure that any changes or actions are appropriately addressed and incorporated

Provides supervision for emergency duty, after hours, as needed for all Adult Services program areas

Qualification

Social Work ManagementSupervisory ExperienceAdult Protective ServicesMaster's Degree in Social WorkChild Welfare Services TrainingData Evaluation SkillsCollaboration SkillsCommunication SkillsProblem-Solving Skills

Required

Master's Degree from an accredited school of social work and three (3) years of social work or counseling experience, including two (2) years in a supervisory capacity; or a Bachelor's Degree from an accredited school of social work and four (4) years of social work or counseling experience, including two (2) years in a supervisory capacity; or a Master's Degree in a counseling field and four (4) years of social work or counseling experience, including two (2) years in a supervisory capacity; or a four-year degree in a human services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and five (5) years of social work or counseling experience, including two (2) years in a supervisory capacity; or graduation from a four-year college or university and six (6) years of experience in rehabilitation counseling, pastoral counseling, or a related human services field providing experience in techniques of casework, group work, or community organization, including two (2) years in a supervisory capacity; or equivalent combination of education and experience

Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy

This position may be subject to a fingerprint background check

Per NC General Statute 153A-94.2(b), applicants for a position of employment required to work with children in any capacity will be required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record

Child Welfare Services Pre-Service Training and CWS Supervisors Training

Preferred

Master's Degree from an accredited school of social work or related field and three (3) years of social work or counseling experience, including two (2) years in a supervisory capacity

Must have a valid driver's license and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy