Revenue Specialist I - Income Tax jobs in United States
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NEOGOV · 1 day ago

Revenue Specialist I - Income Tax

NEOGOV is part of the State of Mississippi's Department of Revenue, which is responsible for collecting tax revenues that support state and local governments. The Revenue Specialist I will review and process individual income tax returns, approve refunds, and assist customers with inquiries and troubleshooting issues.

GovTechHuman ResourcesInformation TechnologySoftware
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Responsibilities

Reviewing and processing individual income tax returns
Approving refunds
Reviewing documentation submitted by the customer
Receiving calls from customers
Troubleshooting issues in a timely and efficient manner

Qualification

Tax law interpretationProblem-solvingWritten communicationOrganizational skillsPhone etiquetteEthical behaviorCustomer serviceSelf-motivation

Required

Excellent phone etiquette and strong written communication skills
Ability to interpret and apply tax laws, policies, and procedures
Detail-oriented and good organizational skills
Demonstrate and practice ethical behavior and confidentiality
Maintain a courteous and friendly attitude when interacting with customers
Regular, consistent, and punctual attendance
Strong problem-solving and troubleshooting skills
An outstanding work ethic
Self-motivated

Preferred

Typically requires a Bachelor's Degree or High School Diploma or high school equivalency and 4 years of experience

Benefits

Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase