Raymond James · 5 days ago
Systems Administration Analyst
Southfield, MI
Full-time
Hybrid
Mid, Senior Level
3+ years expRaymond James is a financial services firm seeking a Systems Administration Analyst to manage complex enterprise technology solutions. The role involves administering systems, ensuring their availability and security, and serving as a liaison between IT departments and vendors.
BankingFinancial ServicesInformation TechnologyInsuranceWealth Management
No H1B
Responsibilities
Manages and maintains complex systems
Performs implementations and upgrades in compliance with security guidelines
Ensures availability, security and integrity of assigned systems
Monitors systems, including setting alerts to maintain the stability of the environment and monitoring error logs. Troubleshoots or escalates issues as needed
Evaluates and identifies ways to automate, streamline, and improve day-to-day maintenance and administrative practices
Installs or coordinates installation of patches and releases on development, test, pre-production, and production systems
Ensures adherence to Service Level Agreements regarding application availability
Serves as central point of contact and as a liaison to other IT departments and vendors regarding installations, server maintenance, licensing and upgrade issues
Effectively manages communication between end users, vendors, and IT departments to solve production, pre-production, test, and t environment problems quickly
Creates and maintains accurate system run book for assigned systems
Maintains current description and documentation of application configuration, including tracking and documenting any changes to environments
Assists in capacity planning, performance monitoring and tuning on assigned systems
Participates in business continuity and disaster recovery planning, including assisting with fault tolerance and disaster recovery plans
Participates in project meetings supporting business objectives
Performs other duties and responsibilities as assigned
Qualification
Required
Administers and manages complex enterprise technology solutions
Acts as primary support and central point of contact on large or multiple systems with significant impact across the firm
Extensive contact with internal customers, other technology professionals, and vendors is required to identify, research, analyze, and resolve system issues and problems
Applies specialized domain knowledge in monitoring, assessing, analyzing and/or evaluating processes and data
Makes judgements and recommendations based on analysis and knowledge
Manages and maintains complex systems
Performs implementations and upgrades in compliance with security guidelines
Ensures availability, security and integrity of assigned systems
Monitors systems, including setting alerts to maintain the stability of the environment and monitoring error logs
Troubleshoots or escalates issues as needed
Evaluates and identifies ways to automate, streamline, and improve day-to-day maintenance and administrative practices
Installs or coordinates installation of patches and releases on development, test, pre-production, and production systems
Ensures adherence to Service Level Agreements regarding application availability
Serves as central point of contact and as a liaison to other IT departments and vendors regarding installations, server maintenance, licensing and upgrade issues
Effectively manages communication between end users, vendors, and IT departments to solve production, pre-production, test, and t environment problems quickly
Creates and maintains accurate system run book for assigned systems
Maintains current description and documentation of application configuration, including tracking and documenting any changes to environments
Assists in capacity planning, performance monitoring and tuning on assigned systems
Participates in business continuity and disaster recovery planning, including assisting with fault tolerance and disaster recovery plans
Participates in project meetings supporting business objectives
Performs other duties and responsibilities as assigned
Experience with concepts, principles and practices of systems administration
Experience with application and web technologies
Experience with monitoring tools to ensure required availability of assigned systems
Experience with Active Directory and DNS
Experience with backup and recovery technologies
Experience with virtualization concepts and technologies
Experience with network and security concepts and technologies
Ability to identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions
Ability to clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Ability to use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences
Ability to demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise
Ability to develop and use collaborative relationships to facilitate the accomplishment of work goals
Ability to make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships
Ability to work a non-standard shift including nights and/or weekends and/or have on-call responsibilities
Bachelor's: Computer and Information Science, High School (HS) (Required)
General Experience - 3 to 6 years
Company
Raymond James
Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-09Post Ipo Debt· $1.5B
1983-07-01IPO
Leadership Team
Paul Shoukry
Chief Executive Officer
James Sickling
COO - Fixed Income
Recent News
TradingView
2025-12-16
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