Head Over Heels ยท 1 week ago
Front Desk Staff - Parlin
Parlin, NJ
Part-time
Onsite
New Grad, Entry LevelHead Over Heels is seeking enthusiastic and detail-oriented individuals to join their team as Front Desk Staff in Parlin. The role is essential for ensuring a positive experience for customers and assisting in the smooth operation of the facilities.
RecreationSportsTraining
Responsibilities
Provide exceptional customer service to parents, guardians, and visitors
Answer and manage phone calls, emails, and inquiries promptly and professionally
Assist in the registration process for classes and programs
Handle customer concerns and resolve issues in a timely and effective manner
Maintain organized records of customer information and class schedules
Collaborate with other staff members to ensure a cohesive and positive customer experience
Qualification
Required
Positive & enthusiastic personality
Access to reliable transportation and the ability to commute to one or more of our 4 locations
Proficient in computer applications such as Microsoft Office, Microsoft Excel, and other similar programs
Excellent communication, organizational, and multitasking abilities
Ability to work in a fast-paced environment and remain calm under pressure
Part-time roles require availability from 4 PM to 9 PM on weekdays and Saturday mornings
Full-time roles require varied availability 9AM to 9PM on weekdays and Saturday mornings
Preferred
Previous customer service experience is a plus
Prior experience with iClassPro is an advantage
Benefits
Health insurance
Training & development
Company
Head Over Heels
Full Service Gymnastics, Ninja and Dance school located in Central New Jersey with 3 Locations: Sayreville, East Brunswick & Middletown.
Founded in 1981
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase