NinjaOne · 1 week ago
Employee Success Manager
Austin, TX
Full-time
Hybrid
Mid, Senior LevelNinjaOne is a company that automates IT management to enhance productivity and security for its customers. They are seeking an Employee Success Manager to develop high-performing sales teams by fostering intrinsic motivation, aligning personal goals with organizational objectives, and implementing programs for employee growth and engagement.
Cyber SecurityDocument ManagementInformation ServicesSoftwareSoftware Engineering
No H1B
Responsibilities
Design and facilitate structured goal-setting frameworks that emphasize intrinsic, long-term motivation over extrinsic rewards
Guide employees in translating personal aspirations into measurable professional growth goals
Introduce and support tools such as Goal Analysis, Growth Roadmaps, and Reflection Sessions to build ownership and clarity
Coach Managers to align team and individual goals with organizational objectives while maintaining personal meaning and autonomy
Apply principles of positive psychology, self-determination theory, and solution-oriented thinking to develop resilient, self-motivated employees
Conduct 1:1 coaching sessions and team workshops focused on motivation, mindset, and sustainable performance habits
Build awareness around intrinsic motivators such as purpose, mastery, and belonging - and integrate them into team culture
Identify early signs of disengagement or burnout and develop proactive strategies to re-energize employees
Partner with sales leadership to shape a culture of growth, reflection, and continuous learning
Develop and roll out employee success programs that focus on well-being, autonomy, and personal achievement
Facilitate team development sessions that strengthen collaboration, empathy, and communication
Collaborate with HR and L&D to embed psychological development into onboarding and career progression
Track qualitative and quantitative indicators of engagement, growth, and retention
Use feedback and data insights to continuously refine motivation and goal-setting frameworks
Measure success not only by sales KPIs but also by employee engagement, well-being, and personal growth trajectories
Other duties as needed
Qualification
Required
Degree in Psychology, Organizational Behaviour, Coaching or a related psychological field (Master's preferred)
Proven experience in employee development, coaching, or people success roles, ideally within a sales-driven environment
Certification in coaching, goal-setting, or motivation psychology (e.g. ICF, Positive Psychology, or similar)
Strong understanding of motivational theories (Self-Determination Theory, Growth Mindset, Flow, etc.)
Exceptional communication and facilitation skills - able to inspire and guide others through transformation
Data-driven mindset with the ability to measure engagement and success through both numbers and narratives
Benefits
Medical, dental, and vision insurance
401(k) plan
Unlimited PTO
Company
NinjaOne
NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$761.5MKey Investors
ICONIQ GrowthSummit Partners
2025-02-24Series C· $500M
2024-02-06Series C· $231.5M
2020-03-12Series Unknown· $30M
Leadership Team
E
Eric Herrera
Co-Founder & VP Sales
Michael Arrowsmith
CTO
Recent News
Crunchbase News
2026-01-16
2026-01-15
2026-01-15
Company data provided by crunchbase