University of Bristol - School of Physiology, Pharmacology and Neuroscience ยท 5 days ago
Income Officer (Credit Control)
The University of Bristol is seeking a proactive and detail-oriented Income Officer to join their Credit Control team for a fixed term of 12 months. The role involves ensuring accurate management of income from student fees, research projects, and commercial activities while supporting the team's debt management project and maintaining strong financial controls.
Higher Education
Responsibilities
Proactively chasing monies owed to the University, covering both student and commercial debt
Working directly with debtors, resolving queries that may prevent payment of outstanding invoices
Processing new customer account requests
Collaborating with colleagues across the University to maximise income collection
Supporting the production and maintenance of aged debt reports that inform performance tracking, budget management, and forecasting across the University
Supporting continuous improvement initiatives to strengthen financial controls and enhance payment processes
Qualification
Required
Well-organised and highly motivated
Strong communication skills to work effectively with a wide range of stakeholders
Ability to manage challenging conversations when required
Proactive in chasing monies owed to the University, covering both student and commercial debt
Ability to resolve queries that may prevent payment of outstanding invoices
Experience in processing new customer account requests
Collaboration with colleagues across the University to maximise income collection
Support in the production and maintenance of aged debt reports
Commitment to delivering a positive experience for students and customers while maintaining high standards of financial control
Ability to manage a busy workload and work effectively both independently and as part of a team
Positive, pragmatic attitude toward change and adaptability to new processes or priorities
Confidence in using data to analyse problems and identify practical solutions
Independent thinking to solve challenges and willingness to provide excellent service
Company
University of Bristol - School of Physiology, Pharmacology and Neuroscience
Research within the School of Physiology, Pharmacology and Neuroscience is conducted across Neuroscience, Cardiovascular and Cell Signalling.
Funding
Current Stage
Growth StageCompany data provided by crunchbase