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State of Minnesota · 1 day ago

Child Support Division Administrative Coordinator / Office & Admin Specialist Prin

St Paul, MN

Full-time

Hybrid

Senior Level

$24.12/hr - $32.54/hr

The State of Minnesota is dedicated to improving the well-being of its residents through effective policies and services. They are seeking a Child Support Division Administrative Coordinator to provide specialized technical and administrative support to the Child Support Division leadership and enhance work processes for optimal program outcomes.

Government Administration

No H1B

Responsibilities

Perform confidential and specialized administrative support duties for the CSD Director, Deputy Director, Program & Strategic Initiatives Director, and other supervisory and lead worker staff in the Child Support Division

Develop, produce, and evaluate workflow procedures and assisting solving managerial or procedural problems

Provide research and document preparation services and act as a resource for correcting problems that arise

Coordinate, lead, and directly provide office and administrative support to CSD employees

Serve as the divisions lead technical support expert, conduct research for equipment and software based on various factors to determine the divisions’ technical needs, develop budget requests for equipment, and maintain various staff lists to ensure employees have the necessary tools to complete their work

Coordinate logistics for CSD trainings and presentations

Qualification

Office administrationTechnical supportDatabase managementMicrosoft softwareProject managementAnalytical skillsCommunication skillsInterpersonal skills

Required

Proven office administration skills to perform a wide range of complex and confidential administrative and clerical support duties with tact and diplomacy in an executive or senior management setting

Well-developed organization and prioritization skills to lead and implement a wide range of office processes, workflows, and logistics in a high-profile and diverse team-based environment

Verbal and written communications skills essential to: proofread documents, draft official government correspondence, constitute letters, memoranda, meeting minutes, procedures, and other materials; develop presentations; answer and triage calls; and interact with all levels of state government including executive level officials, legislators and legislative staff, stakeholders, and the public

Technical and database management skills for the effective use and application of: Microsoft desktop software (Word, Excel, Outlook, PowerPoint, Vision, SharePoint, etc.); Electronic communications tools such as TEAMS, Zoom, WebEx and other video conferencing tools; Adobe and other related computer software/applications

Analytical skills essential to anticipate needs, plan, and propose solutions that fall within the scope of the position

Interpersonal skills necessary to diplomatically navigate, interact, and cultivate customer service relationships with a diverse body of stakeholders and decision makers

Preferred

Experience providing high-level administrative and clerical support in government setting as an executive administrative assistant supporting multiple executive and senior managers

Experience in developing, coordinating, producing, and editing internal and external written organizational materials

Experience in CRM systems/tools, database management, email management, and executive-level tools to support customer service, processes, and data gathering to help manage the director's office

Experience in applying project management techniques, principles, and practices to plan and prioritize work, set goals, manage deadlines, and allocate time and lead and coordinate activities of others

Knowledge of state government structure and programs centered on children, youth, and families, particularly as it pertains to programs administered by CSD to support executive-level coordination and processes; and interpret, answer, and troubleshoot inquiries concerning services and programs

Variety of experiences working effectively with others from different backgrounds and cultures

Benefits

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF

Diabetes care

Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children

Pension plan that provides income when you retire (after working at least three years)

Employer paid life insurance to provide support for your family in the event of death

Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

Tax-free expense accounts for health, dental, and dependent care

Resources that provide support and promote physical, emotional, social, and financial well-being

Training, classes, and professional development

Tuition reimbursement

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care