PenFed Credit Union · 2 hours ago
Technical Product Manager
McLean, VA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expPenFed Credit Union is hiring a Technical Product Manager to enhance their Digital Banking experience. The role involves bridging business and technology to drive product outcomes that deliver value to members, focusing on product strategy, technical expertise, analytics, and financial management.
BankingCreditFinanceFinancial ServicesLending
Responsibilities
Deeply understand the business of Digital Banking - from member needs to operational processes to revenue and engagement levers
Translate business objectives into a clear product roadmap and measurable outcomes
Partner with business and technology leadership to prioritize initiatives that drive member value and growth
Work closely with engineering and architecture teams to translate product vision into scalable, performant digital solutions
Understand system dependencies, integration patterns, and constraints across Salesforce, core banking, and digital experience layers
Evaluate technical trade-offs and ensure alignment with long-term platform strategy
Define, track, and analyze KPIs for digital adoption, engagement, and performance
Partner with Data and Analytics teams to establish dashboards and reporting that inform decision-making
Use data to articulate the 'why' behind product outcomes and continuously drive improvement
Lead CapEx and OpEx planning and management for Digital Banking initiatives in partnership with Finance, IT, and Consumer Bank leadership
Track spend, forecast investment needs, and ensure alignment between financials and strategic priorities
Provide clear reporting on financial performance, ROI, and project value realization
Organize and lead quarterly planning sessions across Consumer Banking and IT
Align stakeholders around shared priorities, resourcing, and sequencing
Foster a culture of transparency, accountability, and results
Qualification
Required
Equivalent combination of education and experience is considered
Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred
8+ years of experience in Product Management or Technical Product Management; experience in Digital Banking or FinTech strongly preferred
Minimum 3 years' experience in supervisory role
Strong understanding of digital channels (mobile and online banking), APIs, cloud platforms, and core systems integration
Proven experience managing CapEx/OpEx budgets, forecasting, and tracking product financial performance
Advanced Excel and data analysis skills (financial modeling, forecasting, scenario planning)
Strong analytical mindset; ability to use data to drive decisions and measure outcomes
Excellent communication skills - able to engage executives, engineers, and business stakeholders alike
Demonstrated leadership presence: confident, curious, and collaborative
Preferred
Experience with Salesforce platforms is a plus
Benefits
Comprehensive health, dental, and vision plans
Paid time off
Paid parental leave
Care support
Fitness center access
401(k) match
Employee loan discounts
Fully paid life and disability coverage
Education assistance
Community involvement
Volunteer opportunities
Company
PenFed Credit Union
PenFed Credit Union offers banking services, loans, mortgages, and credit cards to individuals and small businesses.
1001-5000 employees
H1B Sponsorship
PenFed Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (10)
2022 (21)
2021 (12)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$845.89M2025-09-22Debt Financing· $398.49M
2024-08-29Debt Financing· $447.4M
Leadership Team
Sarah Heintzman
Executive Vice President, CFO
Andrea McCarren
Senior Vice President & Chief Content Officer
Recent News
The Virginian-Pilot
2025-11-05
Company data provided by crunchbase