Information Technology Support Engineer jobs in United States
cer-icon
Apply on Employer Site
company-logo

TECEZE ยท 1 day ago

Information Technology Support Engineer

positionMilwaukee, WI
timeContract
remoteOnsite
seniorityMid Level
money$50K/yr - $60K/yr

TECEZE is seeking an Information Technology Support Engineer to provide technical assistance and support for various systems and users. The role involves troubleshooting issues, providing onsite support, managing hardware, and ensuring the operational standards are met across different plant locations.

ComputerInformation TechnologyNetwork Security
check
H1B Sponsor Likelynote
Hiring Manager
Aman S.
linkedin

Responsibilities

Troubleshoot issues with Office works, Fabrication, and paint shop floor systems
Provide coverage for users and systems at Syncreon, CLI, and other plant locations
Onsite support for network changes
Support SCCM environment and assist with Intune configurations
Ensure vulnerabilities are remediated for SF machines and workstations
Hardware management including shipment and returns
Configure, manage, and troubleshoot printers and scanners
Provide L2/L3 support for Windows, macOS, and infrastructure services
Participate in plant leadership calls and weekly change management calls
Support patching activities
Adhere to operational standards, processes, and service objectives
Maintain documentation for service desk and end-user processes
Escalate to Plant leadership and MIM team in case of service interruptions
Coordinate with hardware vendors onsite

Qualification

Windows supportMacOS supportSCCM managementIntune configurationsNetwork troubleshootingHardware managementPrinter configurationDocumentation maintenance

Required

Troubleshoot issues with Office works, Fabrication, and paint shop floor systems
Provide coverage for users and systems at Syncreon, CLI, and other plant locations
Onsite support for network changes
Support SCCM environment and assist with Intune configurations
Ensure vulnerabilities are remediated for SF machines and workstations
Hardware management including shipment and returns
Configure, manage, and troubleshoot printers and scanners
Provide L2/L3 support for Windows, macOS, and infrastructure services
Participate in plant leadership calls and weekly change management calls
Support patching activities
Adhere to operational standards, processes, and service objectives
Maintain documentation for service desk and end-user processes
Escalate to Plant leadership and MIM team in case of service interruptions
Coordinate with hardware vendors onsite

Company

TECEZE

twittertwittertwitter
company-logo
TECEZE offers a full spectrum of Information Technology services.
dateFounded in 2012
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
https://teceze.com

H1B Sponsorship

TECEZE has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Thinesh Siva
Head of Technical Presales
linkedin
Company data provided by crunchbase