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Pathward · 1 day ago

Director, Head of AI Services

United States

Full-time

Remote

Senior Level, Lead/Staff

$125K/yr - $208K/yr

8+ years exp

Pathward is a financial empowerment company dedicated to creating financial inclusion for all. The Director, Head of AI Services will be responsible for researching, developing, and implementing AI solutions to enhance the organization's capabilities and drive innovation aligned with business objectives.

ConsultingFinanceFinancial Services

Work & Life Balance

Responsibilities

Responsible for the strategy, development, and implementation of artificial intelligence initiatives across the organization

Responsible for driving innovation, overseeing AI projects, and ensuring alignment with business objectives

Research, design, and develop artificial intelligence and machine learning models to solve business challenges and enable machines to simulate human intelligence through perception, reasoning, learning, and decision-making capabilities

Identify and evaluate opportunities for leveraging AI technologies across the organization, assess existing workflows, and recommend AI-driven solutions that improve efficiency, accuracy, and business outcomes

Collect, prepare, and preprocess data from various sources for model training, including data cleaning, feature engineering, exploratory analysis, and establishing data pipelines to support continuous improvement

Train, validate, and optimize AI models using appropriate algorithms, frameworks, and evaluation metrics to ensure robustness, performance, and accuracy while mitigating biases and ensuring ethical AI practices

Integrate AI solutions into existing systems, applications, and workflows by developing APIs, microservices, or interfaces that enable seamless deployment and scalability in production environments

Monitor and maintain deployed AI models through performance tracking, troubleshooting, and iterative improvements to ensure continued effectiveness and alignment with business objectives

Collaborate with cross-functional teams including data scientists, software engineers, and business stakeholders to translate requirements into technical solutions and communicate complex AI concepts to non-technical audiences

Other duties as assigned