Blue Cross NC · 1 day ago
Director, Payment Integrity - Coordination of Benefits and Data Mining
Blue Cross NC is seeking a Director of Payment Integrity to lead strategic and operational priorities within the Payment Integrity domain. The role involves managing teams to optimize systems and processes, implement initiatives for efficiency, and ensure compliance with regulations while driving growth and savings in the coordination of benefits and data mining verticals.
Financial ServicesHealth InsuranceInsurance
Responsibilities
Direct, manage and lead highly complex functional and/or broad foundational business areas within Payment Integrity to define and enable strategic and operational priorities
Lead and set goals for teams responsible for identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies, optimize systems & processes, promote quality, and maximize medical and administrative expense savings
Provide leadership, vision, and direction for assigned teams
Direct staff of subject matter experts and analysts to identify & execute growth business initiatives, while managing existing programs: production problem resolution, system enhancements, and configurations
Accountable to define and execute strategy to deliver year-over-year growth and achieve savings target(s) within the COB and Data Mining vertical
Ensure business plans and industry analysis, consider future needs and drive “best in-class" thinking. Builds understanding of market trends and customer needs
Identifies new operational initiatives and modifications to current programs and processes to improve the company’s competitive position/increase medical expense savings
Demonstrates understanding of the financial levers that impact business performance and deploys them to improve short- and long-term results
Lead and oversee management and delivery of enterprise and departmental projects including business case development, ROI analysis, planning, business analysis, and project management
Lead and oversee optimization of existing systems, processes, and workflows
Ensure programs and operations are performing successfully and are compliant in accordance with regulations of State, Federal, and other governing bodies; ensures corrective action plans are implemented when applicable
Develop internal PI Provider Education program to enhance provider experience and focus on change in behavior
Qualification
Required
Bachelor's Degree
10 years of experience managing multifunctional payment integrity teams
In lieu of bachelor's degree, 12 years of experience as stated above
Must have direct health plan experience
7 years leadership experience
Preferred
Extensive knowledge of coordination of benefit primacy rules for commercial and Medicare lines of business, including knowledge of MSP demand process
Basic claim coding knowledge for better understanding of data mining concepts
Experience with project and software life cycle management
Experience with vendor management from an operational perspective
Experience with vendor contract negotiations
Understanding of claims adjudication systems and pricing configuration and architecture
Coding and billing experience
Benefits
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Company
Blue Cross NC
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way.
Funding
Current Stage
Late StageLeadership Team
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