Veterinary Specialties Referral Center · 2 weeks ago
Client Relations Specialist
Pattersonville, NY
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrVeterinary Specialties Referral Center is seeking a Client Relations Specialist who will serve as the first impression of the practice. The role requires excellent customer service skills, strong organizational capabilities, and the ability to work collaboratively in a fast-paced environment.
Veterinary
Responsibilities
Provide excellent customer service by greeting clients, answering questions, and processing incoming patients
Answering phone calls including scheduling appointments and taking messages for doctors and staff
Entering client and patient data into EMR system
Generating invoices, and entering payments into EMR system
Managing the retrieval and storage of patients medical records
Make reminder calls confirming client appointments
Maintain the cleanliness of waiting room
Performs other related duties as assigned
Qualification
Required
Previous Veterinary Reception Or Veterinary Assistant Experience Is Required
Strong organizational skills
Excellent telephone and in-person client service and communication skills
Ability to work in a fast-paced environment, remaining calm under pressure
Ability to work collaboratively with others in a team-oriented environment
Ability to handle multiple tasks at once
Close attention to detail
Excellent computer skills
Compassion for animals and their owners
Preferred
Prior experience within human medicine or a veterinary hospital is a plus
Benefits
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company parties
Employee discounts
Flexible schedule
Free food & snacks
Company
Veterinary Specialties Referral Center
Veterinary Specialties Referral Center (VSRC) has been providing comprehensive diagnostic and surgical procedures for pets in the greater Albany, NY area since 1990.
Founded in 1990Pattersonville, New York, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase