Hyro · 1 week ago
Implementation Project Manager (NYC)
Hyro is the leader in Responsible AI Agents for Healthcare, enabling health systems to automate workflows and conversations. They are seeking a highly skilled Implementation Project Manager to lead deployments of AI agents for healthcare organizations, managing the full lifecycle of implementation projects.
Artificial Intelligence (AI)B2BHealth CareSaaSVirtual Assistant
Responsibilities
Lead implementation projects for our AI Agents from kickoff to successful deployment in healthcare environments
Develop comprehensive project plans, including timelines, milestones, risk trackers and resource allocation
Build and nurture strong client partnerships with various key stakeholders to ensure full alignment throughout the implementation journey
Coordinate and communicate with internal and external resources including third parties/vendors for the execution of client implementation projects
Translate Hyro's technical AI capabilities into tangible business outcomes that address specific client needs
Develop mitigation strategies for potential implementation challenges specific to healthcare environments
Work closely with cross-functional teams, including development, product, and sales, to ensure seamless and high quality project execution
Qualification
Required
3+ years experience as a Project Manager, demonstrated success in client-facing implementation projects
Strong customer relationship management skills with the ability to build trust with healthcare stakeholders
Experience managing client expectations, scope changes, and escalations in complex projects
Strong understanding of project management methodologies, tools (e.g., Jira, Asana), and best practices
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
Proven ability to manage multiple projects simultaneously, with a keen attention to detail
Experience managing external delivery projects with enterprise clients
Experience with SaaS offerings
Preferred
Experience in a healthtech company - big advantage
Company
Hyro
Hyro is a plug-and-play conversational AI platform that enables enterprises to add voice and text capabilities to their digital channels.
Funding
Current Stage
Growth StageTotal Funding
$95MKey Investors
Healthier CapitalMacquarie CapitalDeloitte Launchpad
2025-10-21Series Unknown· $45M
2024-12-10Series B· $15M
2023-05-31Series B· $20M
Recent News
2025-12-18
HealthCareIT News
2025-12-18
2025-11-26
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