Balsam Brands · 3 days ago
Senior Manager, International Business Management
Redwood City, CA
Full-time
Hybrid
Senior Level
$144K/yr - $180K/yr
7+ years expBalsam Brands is a global, omnichannel retailer specializing in holiday and home décor. They are seeking a Senior Manager for International Business Management to lead the strategic transition from online-only to omni-channel retailing in Canada and Australia, with full P&L accountability and collaboration across various teams to drive growth and enhance brand presence.
E-CommerceFashionLifestyleRetail
Responsibilities
Serve as the business leader for Canada and Australia with full P&L responsibility, ensuring alignment with revenue, margin, and brand goals
Develop and manage forecasts, budgets, and P&L performance at the regional level, balancing short-term profit targets with long-term growth investments
Define and track KPIs—including revenue, margin, conversion, CAC, and market penetration—using dashboards and analytics (in partnership with Data Insights and other teams)
Lead business reviews, surfacing key trends, risks, and opportunities, and delivering clear, insight-driven recommendations
Drive seasonal pricing and promotional effectiveness through enterprise platforms and strong cross-functional alignment
Guide direct report(s) and partners by identifying growth opportunities, leveraging strengths, and developing talent for broader organizational impact
Lead the strategic transition from online-only to omni-channel retailing in Canada and Australia, developing and executing go-to-market strategies across digital and wholesale channels
Identify, evaluate, and prioritize growth opportunities within existing markets—including new channel partnerships, marketplaces, and customer segment development
Drive a robust learning agenda by partnering with Consumer Insights and other data-focused teams, asking incisive business questions that translate customer and market data into actionable insights fueling strategic growth decisions
Build business cases and lead strategic decisions grounded in data, market insights, and operational readiness
Represent customer and market needs to influence product, pricing, promotional, and channel decisions across global teams
Drive cross-functional execution across ecommerce, marketing, logistics, finance, merchandising, legal, and operations to achieve regional and channel-specific goals
Qualification
Required
7+ years in international business management, omni-channel retail, and leadership in retail
Experience in e-commerce is a must have
Proven track record managing and scaling business performance in 2+ international markets, ideally including Canada and/or Australia
Demonstrated end-to-end P&L management, forecasting, and budgeting experience
Strong execution experience in omni-channel environments—successfully managing online, retail, and/or wholesale channels
Excellent communication skills with the ability to influence and align cross-functional stakeholders at all levels
Cross-functional leadership experience partnering with multiple business functions
Strong analytical thinking, negotiation skills, and business acumen
Sound judgment and decision-making ability in ambiguous situations, even when data is limited
Bachelor's degree required
Preferred
MBA or equivalent advanced degree
Benefits
Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
Up to $2,000 annual funding toward HSA accounts
Medical, transit, dependent care FSA
Infertility coverage offered on all medical plans
Generous parental leave program and flexible return options
Company-paid life and AD&D insurance
Company-paid short and long-term disability insurance
401(k) with dollar-for-dollar company match up to $4,000 per calendar year
Employee Assistance Program (EAP) and other mental health and wellness perks
Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
Paid 5-week sabbatical leave after 10 years of employment
Annual continuous learning benefit up to $1,000 per person, per fiscal year
Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
Generous team member merchandise discount
Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance
Company
Balsam Brands
Balsam Brands is a multi-brand E-Commerce retailer with roots in holiday and home décor.
201-500 employees
H1B Sponsorship
Balsam Brands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (3)
2022 (4)
2021 (6)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Mac Harman
Founder & CEO
Recent News
Boston Globe
2025-12-07
Company data provided by crunchbase