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AFR Furniture Rental · 6 days ago

Residential Account Executive (52300)

San Francisco - Hayward, CA 94545

Full-time

Onsite

Entry, Mid Level

$70K/yr - $75K/yr

2+ years exp

AFR Furniture Rental is one of the nation's largest independently owned companies, dedicated to teamwork and creating a thriving community. They are seeking a Residential Account Executive to support sales goals through effective techniques and exceptional customer service, with responsibilities including relationship building and networking.

CommercialE-CommerceFurnitureRentalRetail

Responsibilities

Answer incoming calls/written inquiries

Establish, develop, and maintain positive business and customer relationships

Reach out to customer leads through cold calling and networking

Present, promote products/services to existing and prospective customers

Clarify and fulfill customers’ requests/needs by presenting various selections of the company’s products and services

Perform cost-benefit and needs analysis and quotes to existing/potential customers to meet their needs

Emphasize saleable features of the company’s products such as quality and utility

Apply knowledge of production and delivery schedules to estimate customer lead times

Coordinate sales effort with team members and other departments

Expedite the resolution of customer problems and complaints to maximize satisfaction

Understand and support the company’s sales policies and procedures to provide proper and effective treatment to all the company’s customers

Achieve agreed upon sales targets and outcomes within schedule

Analyze territory/market’s potential, track sales and status reports

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Keep abreast of best practices and promotional trends

Relate new product ideas and product extensions to management for evaluation

Document all efforts and time in Salesforce

Continuously improve through feedback

Perform other related duties as assigned

Mentor new residential team members

Training

Communicate concerns/ideas and region related items to Regional Sales Manager

Qualification

Outside sales experienceResidential sector salesProject managementTechnical communicationDiplomacyOral communicationWritten communicationOrganizational skillsTime managementInterpersonal skills

Required

Oral and written communication skills

Organizational, time management and planning skills

Technical communication skills and computer literacy

Project management skills and professionalism

Interpersonal relations skills and diplomacy

Bachelor's degree

Two or more years of outside sales success in: Rent to rent furniture rental, Apartment industry (leasing or management), Corporate Housing, or Real estate (a hospitality, design, or rental related industry)