NEOGOV · 1 day ago
Application Analyst I, (A265520-2), 208, Mainframe
Laredo, TX
Full-time
Onsite
Entry Level
$51K/yr - $64K/yr
1+ years expNEOGOV is seeking an Application Analyst I to provide support on the Sungard HTE application software for the City of Laredo. The role involves training users, resolving software issues, generating reports, and managing security profiles.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Designs and documents procedures in a clear and concise manner
Is responsible for new software enhancements functionality and implementation
Serves as liaison between end users and application vendors
Provides general software support to all end users of business applications to include questions, error message research and resolution
Provides business application training on demand
Prepares reports using various report writing tools
Provides support creating user profiles and menu security set-up
Provides support with daily operations to include creating purchase orders, invoice payments, and budget process
Assists as backup for payroll processing procedures and report distribution
Provides software support for GMBA, Extended Reporting, Payroll, Purchasing/Inventory, Utility Billing, Miscellaneous Receivables, Fleet Management, Fixed Assets, Tax System, Cash Receipts, Code Enforcement, Land Management, and Real Vision Software
Trains system users on various system application modules upon request
Receives, analyzes, schedules and resolves AS/400 software service requests including program modifications and new program requests
Prepares required documentation needed to proceed with a programming request to include: file structures, pseudocode, and screen/report layout
Tests programming request upon completion for data integrity, user friendliness, adherence to programming standards, and overall functionality
Troubleshoots, researches, and resolves any error messages and/or problems called in by an AS/400 application user and/or system operator
Contacts software vendor for technical advice and assistance to resolve issues involving program corrections
Coordinates any vendor training, on site or via phone conference, upon request
Channels any special programming changes required by a department to the software vendor
Assists in maintaining good communication between staff, visitors, and other business contacts
Must follow all rules of telephone courtesy in all communications
Will be required to drive a City vehicle for City business use
Performs other related duties
Qualification
Required
Associate's degree or 60 college hours from an accredited college or university in Computer Information Systems, Computer Science or related field
At least one (1) year of experience in systems analysis, application design, and/or computer programming
Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment
Benefits
10 days of paid vacation per year
6 1/2 days sick leave per year
Pension plan
16 paid Holidays
Paid health**
Dental plan**
Life insurance**
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase