SPS · 1 day ago
Route Driver/Courier
San Diego, California, United States
Full-time
Onsite
Entry Level
$24/hr - $27/hr
2+ years expSPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation. The Route Driver/Courier provides exceptional delivery and courier services, ensuring timely and safe delivery of parcels/mail while maintaining a professional image and high level of customer service.
ConsultingDocument ManagementHuman ResourcesOutsourcing
Responsibilities
Provides 5-star customer service to all employees (in all forms of communication)
Travels a predefined courier route via automobile to deliver mail and parcels throughout the campus
Keeps log and time stamp of items received and delivered
Supports chain of custody requirements defined within the operating procedures
Performs pick-up and delivery of jobs by accurately following a map and/or written instructions
Follows Operational Service Excellence performance requirements
Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner
Completes all paperwork in a timely, accurate and legible manner
Maintains compliance with state and company standards by operating a vehicle in a safe and lawful manner and following company guidelines in the event of an accident and/or injury
Presents professional appearance to clients by dressing in professional attire according to company standards
Has a responsibility for vehicle safety by maintaining routine maintenance on all delivery vehicles (oil change, tire rotation, etc.) according to company specifications
Services vehicle driven, such as checking fluid levels and replenishing fuel
Delivers mail and parcels throughout the campus
Performs pick-up and delivery
Responds to client requests accurately and in a timely manner
Services the vehicle driven
Proactively seeks out additional work during downtime
Builds professional relationships with customers and other teams
Maintains professionalism and composure when interacting with all employees
Trains back-up and providing guidance on policies and procedures
Determines what additional support is needed when handling sensitive inquiries
Provides exceptional customer service to client
Provides front or back of office coverage as needed
Qualification
Required
High School Diploma (or equivalent) required
Current state-issued driver's license with clean driving record
Ability to work assigned work hours determined by manager
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Superb written and verbal communication skills
Current knowledge or ability to learn computer-based systems required for functions of position
Required to maintain an overall professional appearance and attitude
Adhere to all policies and procedures required
Preferred
2+ years prior work experience preferred
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off
Company
SPS
SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Moscatiello
Chief Executive Officer
Ralf Schulz
Chief Financial Officer
Recent News
2025-09-12
Company data provided by crunchbase