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SAIC · 1 day ago

Change Manager

Tampa, FL

Full-time

Onsite

Entry Level

1+ years exp

SAIC is seeking a Change Manager based in MacDill AFB, FL. This entry-level position supports the Change and Configuration Team by gathering and documenting requirements for new service requests and interpreting and formalizing requests from various stakeholders into clear, actionable IT requirements.

Information TechnologySecurityService IndustrySoftware

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Reviews and approves change priority schema with classifications (impact, priority, risk) and change authorization processes that align with Government requirements

Oversee the maintenance, management, and updates of the Request for Change (RFC) status register that is used to record, track, and report on the status of RFCs submitted for consideration

Reviews and approves the documentation of RFCs and the classification of proposed changes to the services, which includes the cost of the change, a risk impact assessment, and any system(s) security considerations

Develop and implement continual process improvements to the Change Management Plan as directed by the Government

Provides change documentation, as required, including proposed metrics for measuring the effectiveness of a change

Monitors changes, conduct change reviews, and reports results of changes, impacts, and change effectiveness metrics

Verifies that changes meet objectives based upon predetermined effectiveness metrics and determining follow-up actions to resolve situations where the change failed to meet objectives

Tracks approved RFCs that met the change objectives, been cancelled, abandoned with Government approval, or otherwise abandoned

Facilitates Change Board meetings, including the review of planned changes and results of changes made; ensures that appropriate parties are invited and represented in accordance with approved DoD policies and procedures

Performs an analysis of change-related incidents and provides a report, as directed by the Government

Conducts research on process improvement and change automation

Develops, implements, and maintains internal change management policies

Assists with the definition and documentation of new or adapted change processes and procedures

Audits change process compliance across for the scope of their site/responsibilities

Develops and implements continual process improvements to the Change Management Plan as directed by the Government

Develop and implement change management strategies aligned with DoD regulations, organizational goals, and mission-critical timelines

Conduct impact assessments to identify risks and dependencies across classified and unclassified environments

Create and execute communication plans that ensure transparency and stakeholder engagement at all levels, including command leadership

Monitor and report progress using DoD-approved tools and provide recommendations for continuous improvement

Collaborate with cybersecurity, compliance, and operational teams to ensure changes meet security and accreditation requirements (e.g., RMF, NIST standards)

Qualification

Change management principlesITILITSMDoD governanceClassified systems experienceCommunication skillsProject managementProcess improvementStakeholder engagementInterpersonal skills