Drive IT · 1 week ago
Customer Service/Sales Associate
New York, NY
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $50K/yrDrive IT is a fast expanding marketing firm seeking a Customer Service/Sales Associate to represent their clients professionally. The role involves handling business and personal accounts, ensuring customer satisfaction, and providing excellent customer service.
Information Technology & Services
Responsibilities
Be the professional face of our clients
Handle existing Business / Personal Accounts on a one on one basis to increase customer retention & customer satisfaction
Act as point of contact for our Clients
Provide an outstanding level of customer service on behalf of our clients and company
Advise all existing customers with their needs and enquiries, ensuring their questions are answered appropriately
Qualification
Required
Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate
Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc
Excellent Communication Skills
Professionalism
Must thrive working in a fast paced, vibrant environment
Fast learner who can retain information
Confident, outgoing and approachable
Capable to work under pressure & meet deadlines
Strong customer service skills whilst being assertive and polite
Benefits
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free food & snacks
Signing bonus
Company
Drive IT
Welcome to Driven IT, where innovation meets action! We're not just another IT company—we’re your strategic partner in shaking things up and turning big ideas into reality.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase