TruGreen · 1 day ago
Commercial Account Specialist
Lake Oswego, OR 97035
Full-time
Onsite
Entry Level
$33K/yr - $60K/yr
2+ years expTruGreen is committed to providing personalized attention for our associates and is seeking a Commercial Account Specialist. The role involves managing commercial customer accounts, providing administrative support, and promoting services to enhance customer satisfaction and business growth.
Customer ServiceLandscapingService Industry
Responsibilities
Places telephone calls to handle all aspects of commercial customer accounts
Maintains customer database through accurate and timely data entry
Answers inquiries, resolves problems, promotes and sells products/services
Provides first-line administrative support and coordination of commercial account activities for Business Development Reps
Creates and reviews commercial service agreements
Follow up on commercial customers during renewal
Facilitates commercial growth through outbound calls to customers and prospects
Contact customers regarding outstanding balances on commercial accounts
Develops, maintains, and cultivates effective customer relationships with assigned commercial accounts
Handles day to day account activities for commercial customers
Reviews commercial accounts, up-sell existing commercial customers, and solicits new customers
Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction
Contacts customers regarding outstanding commercial account balances to achieve branch and company receivable objectives
Qualification
Required
High school diploma/GED required
2-3 years of customer service experience required
Experience resolving escalated customer service issues required
Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Ability to speak, read and write fluently in English is required
You MUST BE physically located in the United States while performing this job
Preferred
Associate's degree preferred
Benefits
Medical/Dental/Vision insurance
Company-matching 401(k)
Company
TruGreen
TruGreen provides households and businesses with green and healthy lawns and landscapes.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$7.5M2020-10-29Series Unknown· $7.5M
Leadership Team
Kurt Kane
President & Chief Executive Officer
Recent News
2025-09-17
Company data provided by crunchbase