Site Operations Manager – Managed Print Services (Onsite) jobs in United States
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Revolution Technologies · 1 day ago

Site Operations Manager – Managed Print Services (Onsite)

positionLittle Rock Metro
timeContract
remoteOnsite
seniorityMid Level

Revolution Technologies is seeking an on-site Site Operations Manager to support a managed print and output environment. This role is responsible for day-to-day site operations, customer satisfaction, SLA performance, and reporting, requiring a hands-on approach with advanced Excel skills.

DeliveryHuman ResourcesInformation Technology
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Growth Opportunities
Hiring Manager
Dan Martinek
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Responsibilities

Act as the primary on-site point of contact for the customer
Own daily operations of a printer and copier fleet
Track and report SLA performance, usage, volume, and costs
Build and maintain Excel reports using pivot tables, VLOOKUP, and formulas
Coordinate with technical teams, vendors, and subcontractors
Manage consumables, assets, and device inventory
Lead weekly and monthly status meetings with customer stakeholders
Document processes and drive continuous improvement
Support deployments, moves, adds, and changes of print devices

Qualification

Managed Print ServicesAdvanced Excel skillsSLA reportingNetworked printersCommunication skills

Required

Experience in a managed print services or printer fleet environment
On-site, customer-facing operations or service delivery experience
Advanced Excel skills, including
Pivot tables
VLOOKUP
Filters
Macros preferred
Experience owning SLA reporting and performance metrics
Basic understanding of networked printers, including
IP addressing
Print drivers
Network printers
Strong communication skills with end users and leadership
Local to Little Rock, AR, or able to commute onsite daily

Preferred

Experience with Lexmark, Ricoh, Canon, Xerox, Konica Minolta, or similar
Experience managing a single large enterprise customer site
Prior work in office technology, managed print services, or IT services

Company

Revolution Technologies

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Revolution Technologies is a staffing and recruiting company that offers contract staff augmentation and permanent staffing solutions.
dateFounded in 1993
location
Melbourne, Florida, USA
people-size1001-5000 employees
web-link
http://revolutiontechnologies.com

Funding

Current Stage
Late Stage

Leadership Team

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Ted Parker
Founder & Chief Executive Officer
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Miles Toshie
Executive Vice President/Partner
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Recent News

EIN Presswire
Revolution Technologies Acquires Solerity to Strengthen Government Contracting Capabilities
2025-12-17
Company data provided by crunchbase