Courtyard Washington Capitol Hill/Navy Yard · 1 week ago
Outside Sales Manager
Courtyard Washington Capitol Hill/Navy Yard is seeking an Outside Sales Manager to manage accounts and achieve guest satisfaction while soliciting new business. The role involves maximizing revenue through professional sales techniques, maintaining relationships with key accounts, and conducting persuasive sales presentations.
Hospitality
Responsibilities
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
Maximize revenue by selling all facets of the hotel to previous, current and potential clients
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented
Coordinate various departments' participation in servicing accounts
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue
Develop and conduct persuasive verbal sales presentations to prospective clients
Articulate and leverage the benefits of the hotel to close sales opportunities
Travel locally to conduct outside calls, promote the hotel and review competition
Represent hotel at trade shows
Follow sustainability guidelines and practices related to HHM’s EarthView program
Perform other duties as requested by management
Qualification
Required
Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
Maximize revenue by selling all facets of the hotel to previous, current and potential clients
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented
Coordinate various departments' participation in servicing accounts
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue
Develop and conduct persuasive verbal sales presentations to prospective clients
Articulate and leverage the benefits of the hotel to close sales opportunities
Travel locally to conduct outside calls, promote the hotel and review competition
Represent hotel at trade shows
Follow sustainability guidelines and practices related to HHM's EarthView program
Perform other duties as requested by management
Travel requirement 50% or more
Proven track record in sales required
Preferred
Associate's or Bachelor's degree in Hospitality or related industry preferred
Previous hospitality sales experience preferred
Benefits
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Technology Reimbursements
Referral Bonus Program
Quarterly Incentives
Company
Courtyard Washington Capitol Hill/Navy Yard
Funding
Current Stage
Early StageCompany data provided by crunchbase