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Marsh McLennan · 1 day ago

Claims Advocacy Professional

New York - 1166

Full-time

Hybrid

Senior Level, Lead/Staff

$100K/yr - $214K/yr

8+ years exp

Marsh is the world’s top insurance broker and risk advisor, and they are seeking a Claims Advocacy Professional to provide clients with strategic advice on navigating the claims process. The successful candidate will manage complex claims, liaise with insurers, and drive action plans to manage clients' total cost of risk.

Financial ServicesProfessional ServicesService Industry

Responsibilities

Drives discussions with clients, on claim calculations or coverage to build strong client relationships and actively participates in regular scheduled formal claims review meetings between the client and insurers and/or appointed claims handlers/adjustors to facilitate smooth closures

Monitors insurer response and engages with insurers and their professional advisers on queries and policy coverage with advanced complexity discussions in order to engage with insurers and their professional advisers and to audit claims for clients

Drives action plans based on analysis of data, such as loss statistics, key trends, cost reduction opportunities and other data in order to assist development of action plans to manage client's total cost of risk

Acts as a subject matter expert on practice-specific or line of business on advanced complex claims. May also act as a global subject matter expert and handle out of country claims, interacting with other markets/market practices in order to provide strategic advice

Liaises with insurers and their advisors on queries with advanced complexity and policy coverage discussions

Establishes and maintains strategic market relationships and participates in the development of strategic business plans for a line of business at the account level

Negotiates reporting procedures and/or Service Level Agreements with Insurers/suppliers on behalf of Clients and liaises with insurers and their advisors on queries and policy coverage discussions with advanced complexities in order to support smooth review of claims for clients

Qualification

Claims experienceP&C licenseInsurance industry knowledgeData analysisRelationship buildingProblem solvingTeam collaboration

Required

8+ years Claims experience within the Insurance or Financial Services Industry

P&C license mandatory - or ability to obtain

Preferred

Ability to build strong relationships and build rapport with internal colleagues, clients and carriers

Self-starter, resourcefulness with the ability to bring solutions and ideas to the firm

Being able to be part of a collaborative team and feel that you can make an immediate impact

Having an interest in how you fit in with achieving the practice's goals and an interest in how to meet those goals

Benefits

Health and welfare benefits

Tuition assistance

401K savings

Other retirement programs

Employee assistance programs

Company

Marsh McLennan

Glassdoor4.0

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.

Founded in 1871

New York, New York, USA

10001+ employees