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The Judge Group · 1 week ago

Outreach Coordinator

United States

Contract

Remote

New Grad, Entry Level

$14/hr - $14/hr

The Judge Group is seeking a detail-driven and relationship-focused Business Operations Coordinator to support medical record retrieval operations. The role involves contacting healthcare facilities to schedule retrieval appointments and achieving productivity goals while maintaining quality standards.

E-LearningInformation TechnologyProfessional Services

Hiring Manager

Emily Hartzell

Responsibilities

Responsible for contacting provider offices, hospitals, and healthcare facilities to schedule medical record retrieval appointments

Daily goals include completing at least 60 outbound calls and meeting retrieval metrics. Document all interactions, maintain provider relationships, and achieve quality standards of 90% or higher

Contact and schedule provider offices using mail, fax, electronic, and field methods

Coordinate with field retrieval technicians for timely appointments

Share assignment information with onshore and offshore teams (India, Philippines, U.S.)

Respond to provider inquiries and research updates