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Arkansas Blue Cross and Blue Shield · 5 days ago

Production Support Analyst Senior

Arkansas Flex

Full-time

Hybrid

Senior Level

5+ years exp

Arkansas Blue Cross and Blue Shield is seeking a Senior Production Support Analyst to ensure optimum production throughput through multiple job schedulers and online reporting systems. The incumbent will direct the activities of Production Support Analysts, providing technical support and managing software configurations and operations.

Financial ServicesHealth CareNon Profit

H1B Sponsor Likely

Responsibilities

Completes all management statistics and all trouble report profiles along with informing division management of severe problems

Ensures that up-to-date JCL is maintained for each production job and ensures proper and accurate job accounting for all lines of business

Establishes a daily production schedule (batch, online network, and Electromagnetic Compatibility) for all lines of business

Implements ideas for process improvement

Maintains accountability for performance of Enterprise Report Management Systems including online and archival retention criteria and administers security of users and reports access to ORS and Vista Plus online reporting systems. assigned vendor-supplied software packages

Maintains a high level of knowledge on job scheduling systems and reporting systems

Maintains and monitors software/servers

Maintains system priorities for both IBM and UNIX and provides daily routine maintenance for CA7 databases for the IBM and Application Manager for the Unix environments

Monitors systems for issues and works to resolve

Performs other duties as required

Provides technical assistance to the Infrastructure Operations staff as well as the various IS and operational areas regarding AFP, ORS, CA7, Solimar, WebCRD, and other Print/Mail operations and is responsible for system performance and tuning at the job and system levels for both IBM and UNIX environment, also coordinates the installation of certain software, as required, to support any line of business

Train Production Support Analysts

Troubleshoots errors for problem resolution

Uses TSO to research jobs and modify JCL when needed

Qualification

Job Control Language (JCL)IBM AIXUNIX EnvironmentComputer Associates CA7Online Reporting SystemApplication ManagerData ReportingMicrosoft ExcelMicrosoft WordAnalytical AbilityHighly OrganizedLeadershipOral CommunicationWritten CommunicationInterpersonal Communication

Required

Bachelor's degree in Computer Information Systems, Computer Science, Business Data Processing, or Business Information Systems. In lieu of degree, five (5) years' relevant experience will be considered

Minimum five (5) years' combined experience in each of the following: Job Control Language (JCL), utilities, macro functions and capabilities, Computer Associates CA7, Computer Associates CA11, Online Reporting System, Application Manager, Vista Plus, Time Sharing Option. Windows, Advanced Function Printing, WebCRD, Solimar, Windows-based spreadsheet and word processing software

Minimum one (1) year experience in participating as a lead in some area of a large-scale project

Minimum three (3) years' experience with the IBM, HP and/or AIX platforms or related platform. IBM AIX and/or UNIX Environment experience highly desired

Job Control Language (JCL)

Microsoft Windows Vista Business

UNIX Environment

IBM AIX

Microsoft Excel

Microsoft Word

Data Reporting

Online Reporting

Electronic Document Management

Data Processing

Systems Documentation

Production Scheduling Software

System Logs

Team Supervision

Leadership

Oral Communication

Written Communication

Interpersonal Communication

Analytical Ability

Professional Judgment

Highly Organized

Ability to add and make updates to the listed applications without assistance

Ability to work independently or with a team

Company

Arkansas Blue Cross and Blue Shield

Glassdoor3.9

Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner.

Founded in 1948

Little Rock, Arkansas, USA

1001-5000 employees

http://www.arkansasbluecross.com

H1B Sponsorship

Arkansas Blue Cross and Blue Shield has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (2)