Russell Tobin ยท 1 day ago
Customer Service Account Representative
Russell Tobin is a leading investment banking firm looking for recent graduates to join their team as Account Representatives. The role involves handling inbound calls related to accounts and delivering high-quality customer service while troubleshooting client issues.
Responsibilities
Handle inbound calls related to accounts
Deliver high-quality, accurate, and efficient customer service
Troubleshoot and resolve client issues in a professional manner
Maintain detailed records of all customer interactions
Qualification
Required
Recent grads or professionals with 6 months to 2 years of experience (internships count!)
Strong communication, problem-solving, and organizational skills
Background in banking, financial services, or customer support is a plus
Preferred
Bachelor's degree
Previous call center or customer-facing experience
Benefits
Get your foot in the door at a top-tier financial institution
Develop skills in client service, financial operations, and problem resolution
Work in a collaborative, growth-oriented environment
Potential to convert to a full-time, permanent role
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.