Level 2 Network & Windows Support jobs in United States
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LaSalle Network · 5 days ago

Level 2 Network & Windows Support

LaSalle Network is hiring for a Level 3 Network & Windows Engineer to support a rapidly growing biopharmaceutical organization following a major acquisition and nationwide expansion. The role involves providing L2–L3 desktop, Windows, and network support across multiple client locations, troubleshooting issues in onsite pharmacy environments, and serving as the primary IT contact for pharmacy staff during onsite visits.

Human ResourcesRecruiting

Responsibilities

Provide L2–L3 desktop, Windows and network support across multiple client locations
Troubleshoot hardware, software and network issues in onsite pharmacy environments
Serve as the primary IT contact for pharmacy staff during onsite visits
Support new site openings, system deployments and office buildouts
Partner closely with the CIO, internal IT team and current project contractors
Travel 1–2 days every two weeks to support U.S.-based locations

Qualification

L2–L3 IT experienceWindows supportNetwork supportCustomer service mindsetHealthcare experiencePharmaceutical experienceMulti-priority managementIndependent work

Required

5 years of L2–L3 IT experience (desktop, Windows and networking)
Local to Dallas, TX with the ability to travel nationally
Strong customer service mindset and comfort working face-to-face with users
Ability to work independently and manage multiple priorities

Preferred

Healthcare or pharmaceutical experience is a plus, not required
No PowerShell experience required

Benefits

Medical, Dental and Vision insurance offered
Travel expenses fully covered (flight, car, food, lodging)
Family Medical Leave
Worker's Compensation
Paid Leave
Sick Leave

Company

LaSalle Network

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LaSalle Network is a leading provider of professional staffing and recruiting services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Infinedi Partners
2022-02-28Private Equity

Leadership Team

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Maureen Hoersten
Interim Chief Executive Officer & Chief Operating Officer
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Krisi Rossi
National Search Leader
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Company data provided by crunchbase