Nouria · 2 days ago
Car Wash Manager
Savannah, GA
Full-time
Onsite
Mid Level
$45K/yr - $45K/yrNouria Energy Corporation is committed to hiring quality people and ensuring customer satisfaction. The Car Wash Manager oversees a team of employees, manages customer issues, and is responsible for increasing customer satisfaction while maintaining operational efficiency and safety standards.
EnergyRenewable EnergyRetail
Responsibilities
Increasing customer satisfaction. The measures are:
Increasing the speed of vehicles through the wash (speed)
Decreasing the number of errors made while cleaning the vehicle (quality and safety)
Increasing the positive feelings of the customer for the entire experience (friendliness)
Increasing bottom line revenue. The measures are:
Increasing the extra-service sales (dollar per car)
Maintaining labor percentages within acceptable ranges (human resource management)
Maintain budgeted operational costs (optimization)
Safety
Understanding of the hazards and safe work policies effecting employees and processes within car wash operations
Prompt reporting and investigation of workplace accidents, injuries, incidents, or illnesses involving your direct reports
Perform safety meetings in accordance with Nouria safety protocol to reinforce the Safety and Health Manual
Monitor employee behavior and enforce compliance with safety rules, policies, and procedures
Regularly inspect your location for workplace hazards and initiate corrective action immediately
Developing Skills. The measures are:
Obtaining full utilization of production procedures (100%)
Increasing the number of tasks performed per person (cross-training)
Decreasing problems with equipment and chemicals (shutdowns)
Ensures physical maintenance, safety, cleanliness, and attractiveness of all facilities
Performs other related duties as required
Must be able to lift up to 50 pounds at times
Must be able to traverse and access all areas of the location
Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing and working at a register
Qualification
Required
Good attitude
Ability to work with people
Willingness to work hard
Oversee up to 5 employees
Responsible for overseeing Cashier positions, interior cleaning staff, detailing staff
Handle customer issues
Increase customer satisfaction
Increase speed of vehicles through the wash
Decrease number of errors made while cleaning the vehicle
Increase positive feelings of the customer for the entire experience
Increase bottom line revenue
Increase extra-service sales
Maintain labor percentages within acceptable ranges
Maintain budgeted operational costs
Understand hazards and safe work policies affecting employees and processes
Promptly report and investigate workplace accidents, injuries, incidents, or illnesses
Perform safety meetings in accordance with Nouria safety protocol
Monitor employee behavior and enforce compliance with safety rules, policies, and procedures
Regularly inspect location for workplace hazards and initiate corrective action
Ensure physical maintenance, safety, cleanliness, and attractiveness of all facilities
Must be able to lift up to 50 pounds
Must be able to traverse and access all areas of the location
Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing and working at a register
Must have own, reliable transportation
Must have valid driver's license
Benefits
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Paid training
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Company
Nouria
Nouria is a multi-generational family convenience store operator, fuel distributor and car wash operator.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tony El-Nemr
Owner
Company data provided by crunchbase