OPS Security Group · 1 month ago
QA Supervisor
Philadelphia, Pennsylvania, United States
Full-time
Onsite
Mid LevelOPS Security Group is a company focused on security services, and they are seeking a QA Supervisor to oversee regulatory compliance and operational quality assurance. The role involves conducting site inspections, maintaining data management for reporting, and providing operational support to ensure effective communication and issue resolution within the organization.
EventsInformation TechnologySecurity
Responsibilities
Conduct regulatory site inspections for assigned regions or site lists
Complete detailed site inspection forms and submit them for data tracking and compliance monitoring
Maintain thorough knowledge of company policies and safety best practices across all scopes of work, including Armed Security, Events, Concierge, Rovers, and more
Perform daily audits and monitor company QA systems to ensure consistency and accuracy
Maintain and update analytical spreadsheets for internal reporting
Prepare, present, and discuss analytics during scheduled meetings with QAM and leadership teams
Provide written correspondence and documentation to HR, Payroll, and other departments regarding employee concerns, performance issues, or field-related incidents
Collaborate with the Security Operations Center (SOC) during the shift, assisting with callouts, emergency responses, incident follow-ups, and staffing concerns
Support issue resolution and ensure timely communication between departments and field personnel
Qualification
Required
ACT 235 Certification (Active)
Valid Driver's License with a clean driving history
Strong attention to detail and ability to complete thorough documentation
Excellent communication and interpersonal skills
Ability to work independently in the field and make informed decisions
Proficiency with basic data management (Excel/Google sheets)
Company
OPS Security Group
OPS Security Group is a security and investigations company providing event security outsourcing services.
Founded in 2012
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Daniel Costa, M.S. , L.P.I.
CEO/Founder
Company data provided by crunchbase