Comrise ยท 1 day ago
Business-level Mandarin Speaker - Client Solution Groups Manager (Logistics/ Supply Chain Industry) - Elk Grove Village, IL - Onsite
Comrise is seeking a Client Solutions Manager to join their growing team. This role will be responsible for managing client relationships, solving challenges quickly, and ensuring the delivery of tailored logistics and e-commerce solutions.
Responsibilities
Act as the primary point of contact for assigned clients, ensuring smooth communication and quick resolution of issues
Solve client problems in a timely and effective manner, maintaining high levels of customer satisfaction
Partner with operations, customs, sales, and technology teams to deliver customized solutions for each client
Manage multiple client projects simultaneously, ensuring deadlines and expectations are consistently met
Provide proactive status updates, performance reports, and recommendations to clients
Build and maintain strong, long-term relationships with clients through trust, transparency, and reliability
Identify opportunities for growth and improvement in client accounts, ensuring continued success and retention
Support the onboarding of new clients, guiding them through our processes and tools for a seamless start
Qualification
Required
Business-level proficiency in English and Mandarin since this role requires frequent communication with the team in China, so fluency in Mandarin is essential
Strong interpersonal and communication skills with a client-first approach
Proven ability to multi-task, prioritize, and stay organized in a high-pressure environment
Experience in e-commerce, logistics, or supply chain management required
Preferred
Bachelor's degree in Business, Supply Chain, Communications, or a related field preferred
Familiarity with logistics platforms, CRM tools, or related software is a plus
Benefits
401K match is 4% after 6 months
PTO: 10 days per year
Sick Leave: 5 days
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days
Health, dental, and vision insurance
Paid Time Off (PTO) and company-recognized holidays
Career advancement opportunities in a fast-growing global company
A collaborative, multicultural, and innovative work environment
Exposure to international clients and global logistics operations
Company
Comrise
Headquartered in New Jersey since 1984, Comrise is a staffing, consulting and enhanced search technology company.
H1B Sponsorship
Comrise has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (11)
2023 (9)
2022 (7)
2021 (7)
2020 (6)
Funding
Current Stage
Late StageCompany data provided by crunchbase