Apply on Employer Site

Virginia Credit Union · 1 day ago

Transaction Settlement Representative I/II - Waterford

Midlothian, VA

Full-time

Onsite

New Grad, Entry Level

Virginia Credit Union is a financial institution seeking a Transaction Settlement Representative to manage the posting of deposits and loan payments to member accounts. The role involves ensuring accurate processing of transactions, handling member inquiries, and maintaining compliance with policies and procedures.

AdviceBankingFinanceFinancial ServicesMortgage

Responsibilities

Maintain a basic understanding of check hold procedures and VACU’s policies as they relate to deposits (for both mail and ATM transactions). This includes an understanding of the automated process and how to manually place check holds, if needed

Ability to place applicable check holds on incoming transactions

Assist with corrections to member ATM deposit transactions when discrepancies occur and send related correspondences to members

Balance daily transactions to assigned individual cash box

Receive and process member calls in a timely, efficient and professional manner

Receive and process inquiries and research requests in a professional and timely manner

Communicate immediately to the team senior rep/supervisor any problems that may affect members and/or production

Ensure that adequate controls exist for the delivery of negotiable items, to the member/branch, in the event that the item cannot be processed

Routine retention and destruction of member records based on department’s record retention schedule

Maintain a sound understanding of the area’s policies and procedures

Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies

Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security

Report all Risk Management Policy violations in accordance with policy

Perform other duties as assigned

The individual is also responsible for the timely and accurate balancing and settlement of VACU ATMs deposits. Including but not limited to: Must demonstrate a sound working knowledge of both the ATM and mail processing responsibilities

Must be able to complete daily ATM balancing (including submitting necessary JVs to Accounting)

Consistently displays leadership qualities when dealing with daily responsibilities, projects and/or changes in operational functions

Self-starter with strong organizational skills and a team oriented mindset. Works independently & displays sound judgment in decision-making

Must be able to promptly research keying errors/outages and make necessary adjustments to member accounts and offsetting GLs

Must be able to process member disputes and complete all necessary Reg E related documentation

Must be able to settle the on-site Waterford ATM

Responsible for dual-control logging captured ATM plastics that are returned to VACU by Brinks

Qualification

ATM settlement experienceFinancial institution experienceBasic computer skillsData entryOral communicationOrganizational skillsInterpersonal skillsProblem-solving abilityTeam playerAttention to detail