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NYS Office of Children and Family Services · 1 week ago

Administrative Assistant 1 / Trainee 1/2 (NY HELPS)

Lansing, NY

Full-time

Onsite

New Grad, Entry Level

$41K/yr - $60K/yr

0+ years exp

The NYS Office of Children and Family Services is seeking an Administrative Assistant to support their operations. The role involves reviewing correspondence, coordinating meetings, and maintaining office procedures while acting as a liaison among staff and the public.

Government Administration

Responsibilities

Review incoming correspondence and draft responses where appropriate

Review outgoing correspondence for grammar, spelling, etc

Research background information

Transmit instructions to staff and conduct follow-up

Handle telephone calls and assist visitors and respond to questions

Coordinate and arrange meetings

Establish office procedures

Set up and maintain office filing systems (including electronic)

Resolve day-to-day operational problems

Coordinate information flow by acting as liaison among key executives, staff, other employees, and the public

May supervise clerical staff

Additional duties will be discussed in detail during the interview

Qualification

Office softwareCustomer serviceBusiness writingAdministrative supportCommunication skillsOrganizational skills

Required

One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer

Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration

One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration

Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration

Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience

All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks

All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee's employment application, may bar appointment or result in removal after appointment

Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees

All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR)

Prospective employees will be required to pay any necessary fees

For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs

Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment