McKesson · 1 day ago
Manager, Field Reimbursement
Columbus, OH
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $132K/yr
6+ years expMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. The Manager, Field Reimbursement Services is responsible for leading a team of field-based reimbursement managers and overseeing the operations of a field reimbursement program sourced to McKesson by a pharmaceutical manufacturer client.
BiopharmaBiotechnologyHealth CareInformation TechnologyPharmaceutical
Responsibilities
Leadership of a team of field-based reimbursement specialists who are responsible for providing in-office reimbursement and patient support services in an assigned territory. Responsible for all administrative, training and performance management duties associated with team leadership. This includes weekly 1:1 meeting with FRMs, weekly FRM team meetings, and conducting monthly check – ins, quarterly performance surveys, and monthly QA audits of FRM activity
The field-based reimbursement team is an extension of the McKesson-operated reimbursement and patient-support services operated on behalf of the Client. The role is responsible for the effective communication and partnership between the field team and their home office counterparts. This includes establishing weekly meetings with client and operations team to ensure consistency in expectations and two - way communication. Disseminating client direction across remote team, leadership of regular team teleconferences and quarterly ride-a-longs with individual team members for on-going training and development
Responsible for providing Field Operations efficiencies and overall innovative ideas to enhance Field Reimbursement Program as a whole. Not only provide ideas but also execute on Field Operation projects. Manager is responsible for completing and execution of projects assigned
Ensuring that all SLA and other contractual commitments are met. Responsible for team’s adherence to all applicable privacy and compliance obligations. SLAs and adherence are established in the Rules of Engagement document and vary by client. Activity is measured in FRM SFDC to ensure adherence and SLA expectations are met
Works in tandem with Client’s Head of Reimbursement Operations ensuring the execution of Client’s strategic initiatives. Managerial oversight of day-to-day team activities and reporting of results to McKesson Client Services and key Client Contacts. Manager will partner with the Sr. Manager to establish and produce the reports that the Client will receive each month and quarter
Manages client expectations regarding delivery of services and provides customer with proactive consultative services on process improvement, revenue generating & cost saving opportunities. These can be evaluated based on FRM SFDC reporting, operations reporting, and client satisfaction each quarter. Assists in preparation of and participates in Quarterly Business Reviews to the client on the state of their business and outlines opportunities for enhancement, growth, efficiency, etc
Manager is responsible for FRM Development. Manager partner with FRM to establish a minimum of two development opportunities to assist in career path. In addition, the manager will provide ongoing training and educational opportunities that compliment Field Reimbursement role. This can include but not limited to payer education, conferences, mentorships, billing and coding and My Learning courses selected by Manager
Qualification
Required
6+ years of reimbursement experience and 2+ years of supervisory experience
4-year degree in related field or equivalent experience
Experience supporting a Field Reimbursement Team preferred
Experience managing a field-based team, with management of a field-based reimbursement team strongly preferred
Proven account management/client management experience, preferably in a pharmacy or healthcare related industry
Proven experience in direct communication with pharmaceutical clients or stakeholders
Collaborative, customer focused, and able to create visible value to client and within the organization
Ability to develop strong team relationships and bring individuals together to focus on team goals
Proven ability to handle multiple projects toward effective solutions and according to budget and timelines
Detailed understanding and experience with process documentation and improvement
Experience with Microsoft Office Suite
Excellent verbal and written communication skills
Must be able to travel 60-80% (3-4 days a week) via automobile or plane
Must have a valid driver's license with a clean driving record/ MVR
Possible long periods of sitting and/or keyboard work
Benefits
Annual bonus
Long-term incentive opportunities
Company
McKesson
McKesson distributes medical supplies, information technology, and care management products and services.
10001+ employees
H1B Sponsorship
McKesson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (129)
2023 (82)
2022 (142)
2021 (144)
2020 (154)
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-11-18IPO
Leadership Team
Brian Tyler
CEO
Jim McAuliffe
CFO
Recent News
2026-01-06
2026-01-03
Seattle TechFlash
2025-12-22
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