Alcority · 1 day ago
Intake Coordinator
Cuyahoga Falls, OH
Full-time
Onsite
Entry Level
1+ years expTraditions Health is a leading provider of hospice, home health, and palliative care. They are seeking an Intake Coordinator to facilitate the intake referral process and coordinate care with the interdisciplinary team and the referral source.
AccountingFinancial ServicesHuman ResourcesInformation TechnologyIT InfrastructureRisk Management
Responsibilities
Coordinate/Communication the routine office environment under the guidance of the DON
First responders to phones- Ensuring phones are answered and calls are directed professionally and efficiently to appropriate staff while maintaining a pleasant and helpful demeanor
Referral Intake- Coordinate and communicate all aspects and processes of new admissions, to include DME coordination in a timely manner
Verifies Insurance benefits and documents in notes section of the patient’s chart. Additionally per certify initial insurance coverage; enters patient information regarding authorizations/coverage approval
Follow-up coordination for all referrals and maintain detailed comprehensive documentation in EMR
Follow-up customer service calls for referrals and patients
Monitor and Schedule visits Nursing and other disciplines, as needed for patient in EMR
Process Plan of Care, physician orders and communication notes in a timely manner
Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality
Provide excellent customer service to patients/family, team members and other health care professionals
Report and monitor compliance of policies and procedures according to Medicare guidelines and Company policies
Demonstrate commitment, professional growth and competency
Provide computer support and data entry
Complete all other duties as assigned in a timely manner
Other job duties as assigned by supervisor
Qualification
Required
High diploma or equivalent
At least one year of experience is preferred, working in a health care related industry
Must be able to read and write in English and follow instruction
Employee should possess reasonable knowledge in computer systems
Able to communicate well both verbally and written
Reliable transportation and valid and current auto insurance
Prolonged sitting and some standing required
Occasional need to lift, pull, carry and push items weighing up to fifty pounds
Requires working under some stressful conditions to meet deadlines
Requires the potential facilitating of patient/family individualized needs under time constraints
Requires hand-eye coordination and manual dexterity
Required problem solving skills
Preferred
At least one year of experience is preferred, working in a health care related industry
Benefits
Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.
Health Savings Account with employer contribution
Company sponsored life insurance
Supplemental life insurance
Short and long-term disability insurance
Accident & Critical Illness
Employee Assistant Program
Generous PTO (that increases with your tenure)
401(k) Retirement Plan with Employer Match
Mileage reimbursement
Continuing education opportunities
Company
Alcority
Alcority provides operational support services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Woodbury
Chief Operating Officer
Lars Kielhorn, Ph. D.
VP, Technology & CIO
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