BMO · 1 day ago
Senior Manager, Resiliency Engineering & L4 Support (Digital Banking)
United States
Full-time
Remote
Senior Level
$95K/yr - $176K/yr
7+ years expBMO is a financial institution focused on creating positive change for customers and communities. They are seeking a Senior Manager in Resiliency Engineering & L4 Support to lead resiliency engineering and support for digital banking channels, focusing on performance optimization, stability, and scalability.
BankingCrowdfundingFinanceFinancial Services
Responsibilities
Leads resiliency engineering and L4 development support for the digital banking channels (web and mobile)
Owns assessment, governance, and implementation of resilience patterns - circuit breakers, timeouts/retries, bulkheads, graceful degradation, failover/DR - and code-level observability
Acts as the development arm for SRE/Service Delivery to deliver instrumentation, production hardening, and fixes for incidents requiring code changes
Defines the strategy for continuous enhancement, performance optimization, stability, and scalability across our modern Java services, web clients, and native/hybrid mobile apps
Establishes and governs resiliency standards, design guardrails, readiness checks, and production change controls
Implements fault-tolerance patterns and libraries in services and clients; enables kill-switches, rate limiting, and backpressure
Delivers observability: distributed tracing, metrics, logs, health endpoints, synthetic probes, and error taxonomies
Serves as L4 dev support for production incidents
Defines and maintains runbooks, SLIs/SLOs for critical journeys, DR playbooks; conducts regular failover exercises
Partners with SRE/Service Delivery to translate operational needs into code-level instrumentation and monitoring enhancements
Collaborates with API Governance and Platform Engineering on gateway policies, dependency hardening, and release safety (canary/blue-green)
Improves performance and stability via caching, connection pooling, dependency isolation, capacity planning, and traffic shaping
Guides DR architecture (multi-AZ/region, active-active/passive) aligned to RTO/RPO and regulatory requirements
Influences cross-functional delivery and provides technical mentorship without formal line management
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do
Ensures alignment between values and behaviour that fosters diversity and inclusion
Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine
Implements changes in response to shifting trends
Broader work or accountabilities may be assigned as needed
Qualification
Required
Resiliency patterns: circuit breakers, retries/timeouts, bulkheads, fallbacks, rate limiting, backpressure, feature flags/kill-switches
Observability: OpenTelemetry-based tracing; metrics/logging with Prometheus/Grafana and Splunk/ELK; health endpoints and synthetic monitoring
DR/BCP and failover: multi-AZ/region, active-active/passive designs; clear RTO/RPO ownership
CI/CD and release safety: Git-based pipelines, canary/blue-green, automated rollbacks, progressive delivery
Cloud and platforms: AWS (networking, compute, storage, databases, monitoring) and Red Hat OpenShift/Kubernetes; containerization
Backend: Java with Spring/Spring Boot; API gateways and governance; resilience libraries (e.g., Resilience4j)
Web and mobile: modern web apps (Angular) and hybrid/native mobile (Ionic, iOS, Android) including offline-first and graceful degradation
Data and integration: RDBMS/NoSQL, caching (Redis), messaging/streaming (Kafka/SQS); idempotency and exactly-once patterns
Web architecture, server-side concepts, and version control
Technical writing/documentation; verbal & written communication
Organization, collaboration & team skills; relationship building
Analytical and problem-solving skills; influence skills; data-driven decision making
Learning agility; ability to operate across multiple stakeholder groups
Technical leadership role with direct reports; candidates with informal team lead experience are encouraged to apply
Typically 7+ years of relevant experience in software engineering/tech lead roles and post-secondary degree in a related field, or equivalent experience
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO
We’re a bank, but there’s more to it than that. When you join BMO, it opens a world of opportunities.
10001+ employees
H1B Sponsorship
BMO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (6)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.54B2025-10-23Post Ipo Debt· $142.91M
2025-02-26Post Ipo Debt· $871.76M
2024-07-09Post Ipo Debt· $750M
Leadership Team
David Casper
U.S. Chief Executive Officer
Azam Dawood
Head Of Sourcing
Recent News
MarketScreener
2026-01-06
2025-12-24
2025-12-18
Company data provided by crunchbase