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Ecumen · 1 day ago

Receptionist

St Cloud, MN

Part-time

Onsite

New Grad, Entry Level

$16.50/hr - $19/hr

Ecumen is a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing and compassionate healthcare. They are seeking a Part Time Receptionist responsible for answering and transferring telephone calls, assisting residents and visitors, and performing clerical functions as needed.

Health CareHome Health CareMedical Device

Growth Opportunities

Responsibilities

Greets all persons entering the facility in a professional and courteous manner. Informs, guides, directs and otherwise assists residents, visitors, staff, guests, and vendors. Notifies supervisor of any unsafe or perceived safety issues

Answers the telephone politely and attentively, screens calls, routes calls, and takes messages for residents and employees in a courteous manner

Sends and receives fax transmissions, emails, scanned, mail as directed

Ensures resident/tenant directory is accurate and up to date. Routes resident and office mail to appropriate parties

Provides support to business office and other management staff, as directed. Prepares special reports, documents, correspondence, and provides clerical assistance as directed from various departments and staff

Performs other duties as assigned

Qualification

Customer service skillsTelephone skillsMicrosoft Office SuiteEffective communicationClerical assistance

Required

Must be 15 years of age or older

Excellent customer service and telephone skills

Ability to communicate effectively in both verbal and written formats

Proficient with Microsoft Office Suite

Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations