Business Operations Manager jobs in United States
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Tech Observer · 1 day ago

Business Operations Manager

positionLehi, UT
timeContract
remoteOnsite
seniorityMid Level
money$48/hr - $48/hr
date3+ years exp

Tech Observer is looking for a Business Excellence Program Manager to lead program strategy and execution. The role involves managing Lean Six Sigma training operations, supporting Gen AI adoption, and defining program KPIs for effective reporting.

BiotechnologyLife SciencePharmaceutical
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H1B Sponsor Likelynote
Hiring Manager
Shashwat K Shukla
linkedin

Responsibilities

Steer program strategy and amplify impact across all domains, ensuring measurable outcomes align with business intent
Own the Lean Six Sigma and process enablement training operations, including calendar management, logistics coordination (virtual/onsite), enrollment tracking, and certification records
Support the Gen AI citizen community by managing use-case intake, leading proof-of-value pilots, and scaling rollout
Build simple, safe enterprise Gen AI workflows and curate/govern prompt libraries and guardrails in partnership with IT
Define and track a balanced set of program KPIs (comms reach, training completion, Gen AI ROI, adoption) and create executive-ready dashboards and reporting cadences

Qualification

Program managementLean Six SigmaChange managementGen AI adoptionMetrics & reportingCuriosityGoogle WorkspaceTableauSlackZoomLucidWritten communicationVerbal communicationCollaboration

Required

3+ years in program management, operations, communications, or process improvement in a cross-functional environment
Proven experience executing internal communications and running training operations at scale
Demonstrated ability to lead or partner on structured change management programs (Prosci/ADKAR preferred)
Familiarity with Continuous Improvement (CI) methods; Lean Six Sigma Green Belt is preferred
Strong bias for action, a collaborative and audience-first mindset, and curiosity for applying Gen AI to practical workflows
Exceptional written/verbal communication skills and a strong executive presence

Preferred

Familiarity with Google Workspace, including Gemini & Google Vids, Tableau, Slack, Zoom, & Lucid
More important is the ability to quickly learn new tools (including GenAI assistants) and apply them

Company

Tech Observer

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Tech Observer is a pharmaceuticals company that offers clinical research and analytical support services.
dateFounded in 2005
location
Paramus, New Jersey, USA
people-size201-500 employees
web-link
http://tech-observer.com

H1B Sponsorship

Tech Observer has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (12)
2023 (7)
2022 (25)
2021 (12)
2020 (29)

Funding

Current Stage
Growth Stage

Leadership Team

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♚ Amit Krishnatry
CEO
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Company data provided by crunchbase