Apply on Employer Site

Lids · 1 day ago

Associate Production Support Engineer

Indianapolis, IN

Full-time

Onsite

New Grad, Entry Level

Lids Sports Group is the largest licensed sports retailer in North America, and they are seeking an Associate Production Support Engineer. This role involves building, testing, and implementing software code to support business system activities and enhancing user experience under the direction of senior engineers.

ApparelFashionLifestyleRetailSports

Hiring Manager

Robin Smith

Responsibilities

Modification and development of software programming applications and application interfaces

Identification of data sources, providing data flow diagrams and documentation of processes

Writing code for database access, modifications, and constructions including stored procedures

Reviewing, analyzing, and modifying programming systems including encoding, testing, and debugging to support the organization's application systems

Continually enhancing and expanding technical knowledge of the systems and tools utilized by Lids

Supporting and adhering to all company policies, procedures, and guidelines

Communicating with employees at all levels of the company

Overseeing LidsU Image Quality Assurance processes, including missing image reporting, bulk image processing, and Zendesk ticket triage and response

Other duties as assigned

Qualification

Software programmingDatabase accessManufacturing knowledgeProject management awarenessCustomer serviceInterpersonal skillsCommunication skillsAttention to detailProblem solving

Required

Basic knowledge of the manufacturing and distribution industry and its functions including the following areas: Finance, Manufacturing, Sales Order Entry, Supply Chain Management, Inventory Management, Retail Sales, and Merchandising

Strong interpersonal skills and the willingness to learn from other associates

Awareness of project management requirements

Excellent written and verbal communication skills with the ability to influence or persuade others in positive or negative circumstances

Ability to manage tasks with attention to detail and accuracy

Strong commitment to customer service

Strong problem solving and analytical skills

Ability and willingness for extended travel (business meetings and/or training)