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UL Solutions · 3 weeks ago

Client Program Specialist

225 Liberty Street, New York, NY, 10281, US

Full-time

Hybrid

New Grad, Entry Level

$70K/yr - $75K/yr

UL Solutions is a pioneering company in safety science, dedicated to protecting the planet and its inhabitants. They are seeking a Client Program Specialist to ensure program requirements are documented and communicated, and to provide support to Client Program Managers in client projects and engagements.

AdviceAnalyticsEducationPublic Safety

Responsibilities

Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization

Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service

Follow up on inquiry calls; respond to specific client inquiries promptly and professionally

Provide support to Client Program Managers by supporting client projects and engagements

Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices

Qualification

Client communicationProject supportCollaborationProblem-solvingDocumentation

Required

Bachelor's Degree

Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization

Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service

Follow up on inquiry calls; respond to specific client inquiries promptly and professionally

Provide support to Client Program Managers by supporting client projects and engagements

Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices