HSS - Human Support Services · 1 day ago
Billing Agent
Waterloo, IL
Full-time
Onsite
Entry Level
1+ years expHSS - Human Support Services is a private, non-profit community resource agency dedicated to helping individuals live their best lives. They are seeking a compassionate and organized Billing Agent to manage patient information, submit claims to insurance companies, and ensure timely payment for medical services while maintaining confidentiality.
ConsultingHealth CareMental HealthNon ProfitOutpatient CareRehabilitation
Responsibilities
Is responsible for all end of the month functions and documentation
Monitors fee shares for annual updates and also monitors fee adjustments for bi-annual updates
Provides phone and face-to-face billing support to clients and HSS staff
Completes spenddown information
Pursues continued billing pre authorizations and client billing eligibility
Reviews daily appointments for outstanding balances and meets face to face with clients carrying large balances and asks for payment
Assists with month end close process. Involved with billing for nights of care, ROCS billing, and other non-insurance related billing activities. Mails monthly statements to clients
Opens and closes clients in electronic health records and also monitors that bi-annual registrations are completely timely
Adheres to all HIPAA guidelines/regulations
Assists with general review of accounts receivable, taking lead from the Director of Business Operations and Quality/CCO
Supports Director of Business Operations and Quality/CCO with administrative tasks, including but not limited to scanning, mailing, etc
Assists with cash receipts processing as a shared duty
Other duties as necessary or related to the successful completion of other stated position duties, or as mutually agreed
Credentialing for Licensed Staff
Monitors claims status and seeks resolutions
Monitors and process EOB’s
Qualification
Required
1 + years of billing specialist/agent experience preferred
Requires knowledge, skills and mental development equal to a high school degree
Electronic spreadsheet and electronic data processing knowledge is required - strong Excel skills
Must be very detail orientated
Professional phone skills and tolerance and patience to deal with clients via phone as well as face to face on a daily basis
Willing to ask clients for money
Must have normal range of hearing or corrective appliances to provide normal range of hearing in both ears for answering phones
Vision correctable to 20/20 in order to operate computer, see files, and other miscellaneous reports
Ability to carry files and office equipment with a 15-pound maximum
Ability to be able to maneuver around equipment, clients, and other obstructions
Preferred
Business or technical school degree in related areas is a plus
Benefits
Generous Paid Time-Off
Paid training
Affordable Health Insurance
Dental and Vision options
100% paid life insurance
100% Paid Short Term Disability AND Long Term Disability
401(K) with company contribution 4%
Tuition reimbursement
Company
HSS - Human Support Services
We envision a community in which all abilities are embraced and everyone is encouraged to pursue their greatest potential.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
The Cigna Group Foundation
2024-08-05Grant
Leadership Team
Anne Riley, LCSW
President & CEO
Company data provided by crunchbase