seca – precision for health · 1 week ago
Customer Success Associate
Charleston, SC
Full-time
Onsite
New Grad, Entry Levelseca – precision for health is looking for a driven Customer Success Associate to join their growing team in Charleston, SC. The role focuses on delivering exceptional customer experiences, guiding clients from onboarding through to long-term success, and ensuring they fully adopt the platform and achieve their goals.
BiotechnologyHealth CareMedical
Responsibilities
Lead engaging, results-driven onboarding experiences for new customers
Conduct regular check-ins and support sessions to drive retention and satisfaction
Identify opportunities to upsell and expand accounts based on client needs
Partner with our technical team to resolve advanced support requests
Plan and host live training webinars to educate and empower users
Qualification
Required
Highly organized, proactive, and customer-focused
Strong communication skills with the ability to build rapport quickly
Comfortable working in a fast-paced, in-person environment
Self-motivated with a passion for helping clients succeed
Preferred
Experience in customer success, account management, or client-facing roles
Company
seca – precision for health
seca has been perfecting the skill of developing innovative weighing technologies and combining them with practice-oriented functions since 1840 and has become the worldwide market leader in the field of medical measuring and weighing.
Founded in 1840
501-1000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase